Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jimmy Rodriguez

Lodi

Summary

Dynamic Detailer Manager with a proven track record at Manteca Ford, enhancing customer retention through exceptional service and effective team leadership. Skilled in body filler application and safety procedures, I foster collaboration and problem-solving, driving efficiency and quality in all detailing projects while maintaining a focus on client satisfaction.

Overview

12
12
years of professional experience

Work History

Paint Prepper

Bugs Collision & Restoration
05.2024 - Current

Paint Prepper

Manteca Collision Pros
06.2021 - 05.2024

Detailer

Diamond Autobody
12.2018 - 06.2021
  • Demonstrated versatility by adapting quickly to new technologies or procedures introduced within the workplace environment.
  • Built trust with clients through transparency in pricing structures, setting accurate expectations regarding turnaround times and costs associated with each project.
  • Boosted team efficiency by effectively coordinating tasks and streamlining workflows in the detailing process.
  • Provided exceptional customer service and addressed customer inquiries.

Detailer Manager

Manteca Ford
10.2016 - 12.2018
  • Maintained strong relationships with customers, addressing any concerns or issues promptly to ensure satisfaction.
  • Boosted customer retention rates by delivering exceptional service quality consistently across all detailing projects undertaken by the team.
  • Contributed to the development of a strong company culture by actively participating in team-building activities and maintaining open lines of communication with colleagues across all departments.
  • Established safety protocols to minimize workplace accidents while handling various chemicals and equipment used in detailing processes.
  • Enhanced overall profitability by identifying opportunities for upselling additional services or products during client interactions.
  • Created performance metrics for detailers, promoting professional growth and improving overall productivity.
  • Managed scheduling and workflow, ensuring timely completion of all detailing projects.
  • Increased detailing efficiency by implementing streamlined processes and procedures for the Detailer team.
  • Inspected finished work to verify employee compliance with detailing standards.
  • Trained detail team to deliver best possible service to customers with quality work.
  • Maintained documentation for areas such as orders, activities, schedules and employee performance.

Detailer

Kim's Autobody
10.2013 - 09.2016
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Washed cars and trucks daily for auto dealership.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
  • Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Shined vehicle windows and windshields to remove water spots.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Maintained clean, tidy and safe work environment.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Applied protective agents, including sealants, to protect surfaces.

Education

Rudsdale High
Oakland, CA

Skills

  • Body filler application
  • Detail-oriented
  • Priming surfaces
  • Safety procedures
  • Masking techniques
  • Surface preparation
  • Respirator use
  • Hazardous waste management
  • Solvent selection
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Reliability

Timeline

Paint Prepper

Bugs Collision & Restoration
05.2024 - Current

Paint Prepper

Manteca Collision Pros
06.2021 - 05.2024

Detailer

Diamond Autobody
12.2018 - 06.2021

Detailer Manager

Manteca Ford
10.2016 - 12.2018

Detailer

Kim's Autobody
10.2013 - 09.2016

Rudsdale High

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Jimmy Rodriguez