Jimmy Ho
Pickering,ON
Summary
Dedicated and results-oriented professional with a proven track record of effective leadership and management at Costco across various departments. I am seeking a challenging role to leverage my expertise in optimizing operational efficiency, enhancing team performance, and driving organizational success.
Overview
4
4
years of professional experience
Work History
Department/Area Manager
Costco Wholesale
01.2021 - Current
- Demonstrated exceptional leadership and management skills across different departments, including but not limited to:
- Store Operations, Merchandising and Inventory Management, Tire Center
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Achieved consistently high scores in employee performance evaluations, reflecting a commitment to fostering a positive work environment
- Played a key role in improving member satisfaction through enhanced customer service training and initiatives
- Led cross-functional teams to successfully execute store benchmarks, resulting in increased sales and operational efficiency
- Implemented inventory control strategies that reduced shrinkage and improved stock turnover rates
- Coordinated with buying team to maintain optimal inventory levels, reducing out-of-stock instances and ensuring product availability
- Collaborated with HR to recruit, train, and develop new hires, contributing to a high-performing team
- Maintained a strong focus on safety, ensuring compliance with health and safety regulations.
University Graduates Retention Program
Costco Wholesale
07.2019 - 01.2021
- As part of the University Graduates Retention Program (UGRP) at Costco Wholesale, I underwent a comprehensive rotational experience across various departments, gaining invaluable skills and contributing to the organization's continued success
- During my time in the program, I excelled in the following roles and responsibilities: Collaborated with store managers to optimize daily operations, focusing on customer service, inventory management, and safety protocols
- Assisted in managing store budgets, ensuring efficient resource allocation and cost control
- Analyzed sales data to identify trends and make data-driven recommendations for product placement and promotions.
Education
Advanced Diploma - Business Administration - Accounting
Humber College
Rexdale, ON05.2018
Skills
- Team Management
- Customer Service
- Operation Efficiency
- Inventory Management
- Budgeting and Financial Management
Timeline
Department/Area Manager
Costco Wholesale
01.2021 - Current
University Graduates Retention Program
Costco Wholesale
07.2019 - 01.2021
Advanced Diploma - Business Administration - Accounting
Humber College
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