Jimmy Gichohi
Summary
Looking for an office administrator/administrative assistant, Office assistant/ front office coordinator, Back office assistant/ Back office associate and customer service roles in transportation, logistics, packaging, shipping, retail and wholesale company where I can utilize my Human Resources skills and contribute towards the growth of the organization.
Overview
9
9
years of professional experience
Work History
ADMINISTATOR/FRONT AND BACK : Personnel Department
COLLINS CONSULTING INTERNATIONAL
07.2022 - 04.2023
- Develop a training & development strategy according to the requirements of legislation and with the improvement of productivity and delivery as outcome
- Develop managerial and work flow plans and strategies aligned to the organizations strategic direction and business strategy
- Formulate and communicate on the business policies
- Asses the long term impact of the short term decisions on people while managing people and the office related issues accompanying mergers, alliances and acquisitions
- Analyze work processes and recommend improvements where necessary, while recommending options for organizational design and structure
- Overseeing Clerical assignments including filling/updating on staff and clientele personal files while handling all inquiries and clientele based queries
- Receive all add on clients and visitors to the various departments and either address their requirements or refer them where necessary
- Handling the promotional materials to our customers while using every opportunity to promote the image of the company
- Supported reconciliation processes at the head office level.
- Cross-trained to cover other personnel staff duties to facilitate office management.
- Oversaw electronic processing to deliver appropriate paychecks and benefits to employees.
- Assisted supervisors with employee performance management and offered recommendations for approach and process.
- Administered employee health, dental, FSA and disability benefits and worked with broker to research and recommend options and oversee open enrollment.
- Assisted with writing job postings and job descriptions for boards.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
SALES EXECUTIVE/ FRONT HOUSE SALES
GRAINGER CONSTRUCTION CO. LIMITED.
06.2015 - 06.2022
- Creating procedural plans and strategies to be used in promoting the vision mission and the strategic goals and objectives for the company in terms of improving quality of services provided by the company
- Approaching, introducing and creating new clientele and new networks into the company with increase in contractual jobs and projects attended to by Grainger Company
- Attending to official work related meetings that prompt to mergers acquisitions and alliances with our company clientele.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
ASSISTANT DISPATCHER
PENNIES SOLUTIONS INC.
01.2014 - 06.2015
- Scheduling freight deliveries and arrange pickups of shipments and parcels
- Review truck drivers' certifications, licenses insurance and E-logs
- Tracking of daily movement of trucks and paperwork relating to pennies using the motive app
- Reporting to the supervisor on matters relating trucking
- Cost calculation and invoicing
- Creating and providing a monthly report on performance and the general flow of companies progress.
- Sent out drivers to assist hourly callers based on locations, needs and worker availability.
- Directed dispatching, routing, and tracking of 150+ fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Education
Truck Dispatcher Training Course -
Truckadium(Canada)
08.2023
Dispatching compliance -
SteadyWay Holding (Kenya)
02.2021
Certificate in insurance Proficiency -
College of Insurance (Kenya)
09.2017
Bachelors in Commerce (Human Resources) -
Kenyatta University (Kenya)
12.2012
High School certificate -
Sunshine Secondary school
11.2004
Skills
- Good knowledge and certified Human resource and marketing management
- Good knowledge in risk assessment and management
- Advance Computer skills: MS Word, Excel, PowerPoint, Email, Web browsing
- Good at multitasking & coordination
- Work experience under pressure & fast paced and dynamic environment to meet deadlines
- Good analytical skills
- Excellent in troubleshooting, time management, documentation and computers
Languages
English
Full Professional
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
ADMINISTATOR/FRONT AND BACK : Personnel Department
COLLINS CONSULTING INTERNATIONAL
07.2022 - 04.2023
SALES EXECUTIVE/ FRONT HOUSE SALES
GRAINGER CONSTRUCTION CO. LIMITED.
06.2015 - 06.2022
ASSISTANT DISPATCHER
PENNIES SOLUTIONS INC.
01.2014 - 06.2015
Truck Dispatcher Training Course -
Truckadium(Canada)
Dispatching compliance -
SteadyWay Holding (Kenya)
Certificate in insurance Proficiency -
College of Insurance (Kenya)
Bachelors in Commerce (Human Resources) -
Kenyatta University (Kenya)
High School certificate -
Sunshine Secondary school
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