Jimmy Bui
Grande Prairie,AB
Summary
Goal-oriented individual with a background in greeting and assisting high volumes of customers. Skilled in providing informative and personalized merchandise recommendations tailored to individual requirements. Delivering exceptional customer service and cultivating positive relationships. Proficient in multitasking in fast-paced environments with a friendly and professional demeanor.
Overview
4
4
years of professional experience
Work History
Telecommunications Sales Associate
Custom Cellular
09.2024 - Current
- Managed daily operations efficiently, including opening and closing procedures, monitoring associates and cash handling.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Greeted customers and helped with product questions, selections, and purchases.
- Quoted prices, discussed benefits and redirected questions to overcome objections.
Telecommunications Sales Associate
Telus Ltd
09.2023 - 07.2024
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Informed current and prospective customers about company offerings with knowledgeable responses about products and services.
- Assisted customers in data transfers and troubleshooting issues, enhancing their user experience and satisfaction.
- Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
Receptionist
Vivacious Nails
06.2021 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Sales Associate
Mark's Work Warehouse
10.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Peace River High School
05.2021
Skills
- Proficient in computer applications
- Effective problem resolution
- Dependable and adaptable
- Product and Service knowledge
- Fundamental mathematics
- Teamwork and Collaboration
- Trilingual
Timeline
Telecommunications Sales Associate
Custom Cellular
09.2024 - Current
Telecommunications Sales Associate
Telus Ltd
09.2023 - 07.2024
Sales Associate
Mark's Work Warehouse
10.2022 - 08.2023
Receptionist
Vivacious Nails
06.2021 - 05.2024
High School Diploma -
Peace River High School
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