Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jimmy Aquino

Inglewood

Summary

Experienced in providing exceptional customer service in fast-paced environments, focusing on effective communication and teamwork to meet operational goals and to keep a healthy work environment. Successfully managed order taking and payment processing while addressing customer needs promptly and courteously. Strong attention to detail and organizational skills contributed to maintaining high standards of service quality. Ability to resolve issues efficiently, ensuring customer satisfaction and loyalty.

Overview

8
8
years of professional experience

Work History

Server

Señor G’s
Playa Del Rey
07.2019 - Current
  • Collaborated and communicated with restaurant staff to keep an efficient operations within the restaurant environment.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent customer service to ensure satisfaction.
  • Checked with customers to maintain satisfaction with meals, promptly taking action to correct any problems.
  • Monitored dining areas for cleanliness throughout shift.
  • Responded to customer inquiries or complaints in a polite manner.

Cashier

Carl's Jr
Inglewood
06.2017 - 08.2019
  • Processed returns and exchanges of merchandise.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Operated cash register, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Delivered high level of customer service to customers using active listening and engagement skills.

Education

High School Diploma -

Ánimo Inglewood Charter High School
Inglewood
06-2017

Skills

  • Customer service
  • Cash handling
  • Order taking
  • Team collaboration
  • Attention to detail
  • Effective communication
  • Strong work ethic
  • Multitasking and organization
  • Hospitality service expertise
  • Task prioritization
  • Memory retention

Languages

Spanish
Professional

Timeline

Server

Señor G’s
07.2019 - Current

Cashier

Carl's Jr
06.2017 - 08.2019

High School Diploma -

Ánimo Inglewood Charter High School
Jimmy Aquino