JIMMY ANDRADE

Food Supply Chain Company

• Inspecting in-bound perishable products as they arrive and requests credit from Vendors for any product that does not meet standards.
• Managing daily quality control reports to decisions making to enhance product quality, efficiency, and customer satisfaction.
• Checking perishable code dated product to ensure proper product rotation is occurring and work with inventory standard operating procedures (SOP) reporting to determine when code dated product should be frozen or disposed.
• Identifying and communicating product inventory concerns to the Merchandising, Operations and Finance leads.
• Monitoring spoilage reports for accuracy and opportunities for recovery of product.
• Checking produce slots daily to ensure product staged for shipping each night is within quality standards.

Retailer of Home Improvement and Construction Products

• Assisted approx. 90 customers per day by responding to inquiries and locating products.
• Processed debit and credit card payments with a 100% accuracy rate and currency payments.
• Assisted customers with pickup, online, special and return orders.
• Performed Process with SODA and POS software.
• Worked collaboratively with team members to devise strategic sales solutions to exceed the department's sales goals.

Dutch-European Bakery and Cafe

• Identified problems, causes, and consequences of the old food inventory management and Improved supply of raw material flow based on demand forecast.
• Created efficient policies for the reception of raw materials and inventory management.
• Developed and applied engineering tools of Continuous Improvement to the supply chain and logistic process as Just in-Time, SIPOC, PDCA Cycle, and 5s.
• Drove standardization of tools and processes to build scalable execution plans for stakeholders.
• Determined inventory goals, product stock, and risk management aims and oversaw techniques to maximize inventory as First-In-First-Out (FIFO) tool.

Architecture, Design, and Construction Company

• Performed Process Management throughout the company's value chain.
• Executed process audit through the mapping process, processes flow diagrams, preparation of manuals and process instructions, and the creation of policies.
• Created and implemented continuous improvement proposals in all areas of the company's value chain, including the customer service area, financial area, and sales rooms of the construction company.
• Assessed operations and made key suggestions to implement more cost-effective processes and Lean Six Sigma principles.

University Institution of Higher Education

• Audited and diagrammed financial processes such as Customer Requirements Reception, Credit Analysis, Scholarships, Discounts of Fees, Analysis of Socioeconomic Aid, and Cash and Collection.
• Executed proposals for continuous improvement in the process of the Financial Area of the University of the Americas, to improve response times and customer satisfaction.
• Interviewed employees and examined financial processes to check compliance with policies and regulations.