Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Letter Carrier
Canada Post
09.2019 - Current
Collected mail from letter boxes on specific route both on foot and by vehicle.
Carried double shoulder bag weighing as much as 50 pounds to deliver letters to businesses and apartment buildings.
Provided prompt mail and parcel delivery to businesses and residences on specified route.
Operated vehicles and equipment to transport packages and mail pieces.
Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
Broadcast Associate
Sportsnet
12.2010 - 07.2019
Clipped highlights from live games to create packs to go to air on our shows
wrote scripts for anchors that related to the highlights
produced highlight shows that aired overnight on Spotsnet 360
produced standalone shows such as Jays in 30, Raptors in 30 et al.
Used Quantel and Ardome to edit audio packages.
Researched and evaluated new broadcast technologies to utilize latest technologies.
Beverage Operations Manager
Royal Caribbean International
05.2007 - 08.2010
Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
Managed bar and wait staff and directed hiring program.
Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Maintained highest standards for beverage quality and service.
General Manager
Bedford Ballroom/Bar Wellington
09.2002 - 05.2010
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Introduced new methods, practices, and systems to reduce turnaround time.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Theatre Manager
Famous Players
07.1997 - 08.2002
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reduced operational risks while organizing data to forecast performance trends.