Jimly Merin George
London,ON
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
6
6
years of professional experience
Work History
Customer Care Representative
LCBO
Wonderland north
11.2023 - 12.2024
- Active participation in all the activities in the store
- Promoted newly introduced products to customers
- Resolved customer concerns about the products and price
- Communicated dynamically to customers about their needs, choices and preferences
- Did multiple transactions, returns and exchanges
- Performed repetitive tasks which need a number of hand moves
- Used POS system proficiently to operate transactions
Customer Care Executive
Thomson Restaurant
Kerala, India
10.2018 - 08.2020
Education
Business Management -
Fanshawe College
South Campus04.2025
MSc. - Mathematics
Mar Thoma College
Kerala, India04.2018
Office Automation Certificate -
Skills
- Friendly
- Approachable
- Strong Verbal Skills
- Analytical Problem Solving
- Adaptability
- Collaborative Team Member
- Proficient Technical Skills
- Attention to detail
- Sales Mindset
- Business Development Mindset
Timeline
Customer Care Representative
LCBO
11.2023 - 12.2024
Customer Care Executive
Thomson Restaurant
10.2018 - 08.2020
Business Management -
Fanshawe College
MSc. - Mathematics
Mar Thoma College
Office Automation Certificate -
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