Professional Summary
Overview
Work History
Education
Skills
Timeline

Jimi LaForm

Apple Inc
Sacramento
18
years of professional experience

Proactive IT Specialist recognized for expertise in troubleshooting and problem-solving. Committed to enhancing user experiences and mentoring junior staff to foster a collaborative and efficient work environment.

Work History

Information Technology Specialist

17 Years 6 Months
Apple Inc | 02.2009 - 08.2026
  • Led system upgrades to enhance operational efficiency across IT infrastructure.
  • Streamlined troubleshooting processes, reducing response times for technical support requests.
  • Mentored junior team members on best practices in software and hardware maintenance.
  • Developed training materials to improve staff understanding of new technologies and applications.

Education

Bachelor of Science - Anthropology

California State University, Sacramento | Sacramento, CA | 05-2007

Skills

IT troubleshooting
Problem-solving skills
Information security
End user support
Excavation field work
Analyzing excavated materials
Overseas work in Turkey and Israel

Timeline

Information Technology Specialist

Apple Inc
02.2009 - 08.2026Read More

California State University, Sacramento

Bachelor of Science from Anthropology
Read More
Jimi LaForm