Jimena Vasquez
Pittsburg
Summary
Professional, reliable team player with background in customer service and operations in fast-paced environments. Utilizing strong organizational skills and achieving results through adaptability and effective communication. Skilled in managing inventory, providing excellent customer service, and maintaining clean and safe workspace.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Center Coordinator
BTA
Walnut Creek, CA
01.2025 - Current
- Coordinated scheduling for multiple departments, optimizing resource allocation and reducing conflicts.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Behavior Technician
BTA
Antioch, CA
12.2023 - 12.2024
- Applied reinforcement techniques to increase desirable behaviors or decrease undesirable behaviors.
- Followed treatment plan goals and interventions by utilizing sound judgement and seeking out appropriate consultation.
- Maintained accurate data collection systems for behavior tracking purposes.
Cashier/Server
Gott's Roadside
Walnut Creek, CA
07.2021 - 10.2023
- Performed opening and closing procedures, such as counting cash registers, restocking, and cleaning.
- Developed strong customer service skills by providing efficient and accurate service.
- Maintained inventory and store visual presentation to meet customers needs.
Hostess
FireHouse Brew & Grill
Martinez, CA
03.2021 - 06.2021
- Escorted guests to proper tables or offered open seating options in bar and patio seats.
- Engage with guests to maximize satisfaction with food service.
- Utilized problem-solving skills to handle any issues that arose during shifts.
Education
High School Diploma -
Pittsburg High School
US06-2021
No Degree - Psychology
Los Medanos College
Pittsburg, CA12-2026
Skills
- Communication
- Leadership
- Problem solving
- Adaptability
Certification
RBT - Registered Behavior Technician
LANGUAGES
Spanish & English
Timeline
Center Coordinator
BTA
01.2025 - Current
Behavior Technician
BTA
12.2023 - 12.2024
Cashier/Server
Gott's Roadside
07.2021 - 10.2023
Hostess
FireHouse Brew & Grill
03.2021 - 06.2021
High School Diploma -
Pittsburg High School
No Degree - Psychology
Los Medanos College