Jimal Shepard
Salinas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Driver
Peninsula Messenger Service
01.2024 - Current
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Warehouse Operator/ Supervisor
UPS
09.2018 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Drove package Trucks to deliver and pick up packages from customers
- Worked in customer service, helping customers to locate their packages
- Processed employee timecards
Courtesy Clerk
Star Market
11.2016 - 11.2017
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
Clerk
Nob Hill Foods
08.2013 - 10.2016
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Received delivery drivers when they made their deliveries to the store
- Used RF scanners to sort products for inventory
- Worked in customer service as a cashier
- Stocked and rotated products on the shelves
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Education
High School Diploma -
Salinas High School
Salinas, CASkills
- Customer Service
- Valid Driver's License
- City and non-city driving
- GPS and route planning
- Loading and unloading
- Route Planning
- Vehicle Inspection
- Shipping and receiving
- Forklift Operation
- Packaging and Labeling
- Order Picking
- Cash Handling
- Cash Management
- Administrative Support
- File Maintenance
- Inventory Assessment
- Timecard processing
Timeline
Driver
Peninsula Messenger Service
01.2024 - Current
Warehouse Operator/ Supervisor
UPS
09.2018 - 12.2022
Courtesy Clerk
Star Market
11.2016 - 11.2017
Clerk
Nob Hill Foods
08.2013 - 10.2016
High School Diploma -
Salinas High School
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