JIMA BEGUM
Toronto,ON
Summary
Proven track record in enhancing customer satisfaction at Shopno Super Market, demonstrating exceptional customer service and cash management skills. Increased repeat business through relationship building and efficient transaction handling. Showcased reliability and empathy, ensuring accurate cash drawer balances and resolving customer issues promptly.
Overview
2
2
years of professional experience
Work History
Cashier
Shopno Super Market
Sylhet, Bangladesh
01.2022 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Arts - Political Science
Dhaka Dakshin Degree College
Sylhet 12.2019
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Reliability and punctuality
Cash Register Operation
Cash Management
Languages
English
Professional Working
Timeline
Cashier
Shopno Super Market
01.2022 - 02.2024
Bachelor of Arts - Political Science
Dhaka Dakshin Degree College