Caseworker
Thunder Bay District Social Services Administration Board
Thunder Bay, ON
09.2009 - 05.2015
- Supervised overall client services and acted as liaison between clients, caregivers and service providers.
- Created treatment or service plan meeting each client's individualized needs.
- Documented progress educational and recreational activities and maintained updated case records.
- Maintained high level of client confidentiality, following strict guidelines and recommendations.
- Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
- Managed caseload of individual clients,