Jim Morehouse
Fort McMurray,Canada
Summary
Proven leader in operational excellence and process optimization, I significantly enhanced efficiency at Suncor Energy, achieving $20 million in cost savings. Expert in software implementation and adept at performance management, my strategic approach to problem-solving and data evaluation drives continuous improvement and operational success.
Overview
27
27
years of professional experience
Work History
Quality and Special Processes/Operations Manager
Acden Lemax
Fort McMurray, Alberta
02.2017 - 01.2025
- Directed and managed operations involving a workforce of 70 employees.
- Executed diverse tasks aligned with operational policies and procedures.
- Ensure all contractual obligations are met for service quality and execution of services.
- Ensured compliance with daily, weekly, and monthly KPIs.
- Assessed deviations and implemented corrective actions effectively.
- Coordinate planning activities to ensure seamless project integration.
- Conducted frequent meetings to strategize and review business operations with stakeholders.
- Designed and executed operational protocols.
- Executed thorough audits to ensure compliance with safety standards.
- Oversee employee training programs and certification processes.
- Coordinate financial and project progress.
- Oversaw operational upkeep of heavy machinery including brands like Caterpillar, Komatsu, and Hitachi.
- Spearheaded implementation of ERP system to streamline job tracking process.
- Negotiated both new and renewal contracts effectively.
- Developed and implemented an ABSA quality management system.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Developed key performance indicators to measure effectiveness of operational processes.
Senior Process Engineer
Suncor Energy
Fort McMurray, Alberta
01.2013 - 02.2017
- Cross Functional Team lead for process Engineering
- Enhanced efficiency in managing power production assets.
- Oversaw various change management projects.
- Guided junior engineers to enhance their technical skills.
- Conducted thorough reviews of ABSA-certified work scopes.
- Established boundaries for safe process operation.
- Conducted regular risk assessments and evaluations.
- Achieved $20 million in cost savings by implementing value stream mapping strategies.
- Ensured compliance by submitting detailed environmental release documents.
- Prepared and delivered detailed insights on key metrics related to safety, quality, and productivity.
- Oversaw maintenance and repair of fire protection and potable water systems.
- Planned and scheduled work orders to meet operational requirements.
- Conducted hazard analysis studies for steam and power assets.
- Monitored key performance indicators to assess production performance levels.
- Implemented continuous improvement in processes and materials to improve performance and reduce costs.
Supervisor/Manager of Special Processes, QA/Process Engineer
IMP Aerostructures
Amherst, Nova Scotia
01.2007 - 12.2012
- Directed team of 40 employees across multiple departments.
- Chaired Joint Occupational Health and Safety Committee to enhance workplace safety standards.
- Established and implemented Cause and Corrective Action to resolve Non-Conformance issues, resulting in $100,000 savings in material and labor costs.
- Drove process enhancements utilizing Lean, 5S, Six Sigma and Kaizen Events.
- Developed and maintained organizational procedures, processes, and policies effectively.
- Created process flow diagrams.
- Conducted heat and material balance assessments.
- Maintain timely and cost-effective product production according to client requirements.
- Evaluated program metrics including cost, quality, and delivery to identify inefficiencies.
- Oversaw the auditing of ISO-specific special processes.
- Served as technical authority for chemical processes, heat treating, non-destructive testing and structural bonding.
- Collaborated with customers to address Engineering and Quality concerns.
- Designed and executed evaluation processes for employee accreditations.
- Achieved $500,000 in cost savings by optimizing energy and water use.
- Streamlined workflows through automation, achieving yearly cost reductions of $60,000.
- Calibrated scientific or technical equipment.
Lead Quality Assurance Engineer
SPIELO Manufacturing
Moncton, New Brunswick
01.2006 - 01.2007
- Executed detailed system and functional tests to ensure compliance.
- Secured and streamlined test environment setup.
- Coordinate and prepare software and hardware presentations for customers.
- Facilitated project discussions to align objectives.
- Employed methods to evaluate systems throughout the development phase.
- Recorded and reported defects to depict system status.
- Ensured compliance with applicable industry standards related to software quality assurance.
- Mentored junior QA engineers in writing effective test cases and executing them efficiently.
- Monitored daily builds for stability and tracked issues in bug-tracking systems.
- Planned test cycles ensuring all features are tested before releasing products into production environment.
Senior Support Analyst, Product Specialist, Supervisor
XWAVE
Moncton, New Brunswick
01.2003 - 01.2005
- Delivered expert technical support for Windows, Mac, Dial-up and High-Speed services.
- Managed customer requirements to ensure satisfaction across various product and service domains.
- Resolved customer requests promptly using effective communication skills and support tools.
- Provided technical support to users for hardware, software, and network related issues.
- Analyzed system logs for errors or anomalies that might indicate potential threats or vulnerabilities.
Network Planning
Nortel Networks
Ottawa, Ontario
01.2001 - 05.2002
- Conducted planning and engineering of traffic, focusing on routing and dimensioning voice and data traffic across multiple network layers.
- Planned equipment configurations to enhance network performance and efficiency.
- Designed and implemented network planning tools using Excel, Visual Basic, and C++.
- Crafted comprehensive Business Case Analyses with cost versus efficiency savings comparisons.
- Built analytical tools with Excel and Visual Basic to evaluate engineering and business cases.
Engineer/Supervisor
Schlumberger Dowell
Midland, Texas
12.1997 - 04.1999
- Planned and managed coiled tubing job execution.
- Provided engineering support for oil and gas well treatments, well milling, acid wash, acid matrix, well killing, nitrogen lifts and velocity strings
- Conducted troubleshooting to identify issues with equipment.
- Collaborated across Texas, Oklahoma, Alberta, and Hibernia.
- Generated technical reports for customers.
Education
Bachelor of Computer Science -
University of New Brunswick
Fredericton, NB12-2005
Bachelor of Science - Chemical Engineering-Environmental Studies Option
University of New Brunswick
Fredericton, NB05-1995
Skills
- SAP Software Experience
- Microsoft Office Proficiency
- Performance management
- Process Optimization
- Cost reduction
- Data evaluation
- Engineering
- Performance monitoring
- Health and safety compliance
- Incidents management
- Problem-solving
Training
- Lean Certificate program by Canadian Manufacturers & Exporters.
- Root cause and corrective action training.
- Confined Space, OSSA
- 7 Habits of Highly Effective People
- Kepner Tregoe Technical Problem Solving
References
Available upon request
Awards
- Patrick Gillin Undergraduate Scholarship in Engineering, University
- JD McLaughlin Memorial Scholarship, High School
- 1988 New Brunswick Tae Kwon Do Champion, Other
- 2 Building Excellence awards, Workplace, Spielo Manufacturing
Timeline
Quality and Special Processes/Operations Manager
Acden Lemax
02.2017 - 01.2025
Senior Process Engineer
Suncor Energy
01.2013 - 02.2017
Supervisor/Manager of Special Processes, QA/Process Engineer
IMP Aerostructures
01.2007 - 12.2012
Lead Quality Assurance Engineer
SPIELO Manufacturing
01.2006 - 01.2007
Senior Support Analyst, Product Specialist, Supervisor
XWAVE
01.2003 - 01.2005
Network Planning
Nortel Networks
01.2001 - 05.2002
Engineer/Supervisor
Schlumberger Dowell
12.1997 - 04.1999
Bachelor of Computer Science -
University of New Brunswick
Bachelor of Science - Chemical Engineering-Environmental Studies Option
University of New Brunswick
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