Jim McLellan
Sonora
Summary
I am a fast learner. I have served the community of Missoula, Montana for nearly 37 years in a variety of roles and have learned much from these experiences, which I can offer in many different areas.
Overview
25
25
years of professional experience
Work History
Adjunct Professor
University of Montana
08.2002 - 05.2006
- Provided passenger assistance, collected fares and offered schedule and route information.
- Coordinated with dispatchers to notify of delays and route adjustments, reducing service disruptions.
- Reduced route-based complaints by promptly addressing and resolving passenger concerns and inquiries.
- Processed onboard incidents calmly and professionally, prioritizing passenger safety while following appropriate protocols for incident resolution.
- Most importantly, I transported passengers safely to their destinations.
City Bus Operator
Mountain Line
08.2018 - 10.2024
- Provided passenger assistance, collected fares and offered schedule and route information.
- Coordinated with dispatchers to notify of delays and route adjustments, reducing service disruptions.
- Reduced route-based complaints by promptly addressing and resolving passenger concerns and inquiries.
- Processed onboard incidents calmly and professionally, prioritizing passenger safety while following appropriate protocols for incident resolution.
- Most importantly, I transported passengers safely to their destinations.
Direct Support Professional
Missoula Developmental Services
06.1999 - 10.2017
- Helped Clients with Developmental Disabilities by offering support and structure to their scheduled activities whether social or various appointments.
- An important part of the job was assisting clients with managing their emotions and behaviors when interacting with each other and interacting with the public.
- Self-sufficiency was encouraged and part of the job was enabling clients to cook meals and complete basic tasks like doing their laundry and cleaning their house.
- Assisting clients with their medications was another important aspect to helping clients to be self-sufficient.
Education
Master Of Fine Arts - German Language And Literature
University of Montana
Missoula, MT05.2005
Skills
- Adaptability to change
- Trilingual… German and Spanish in addition to English
- Quick Learner
- Empathy… not really a skill, rather an important quality
- I am a visual artist
Timeline
City Bus Operator
Mountain Line
08.2018 - 10.2024
Adjunct Professor
University of Montana
08.2002 - 05.2006
Direct Support Professional
Missoula Developmental Services
06.1999 - 10.2017
Master Of Fine Arts - German Language And Literature
University of Montana
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