Jim Mahon
Brantford
Summary
Recently retired HR leader with extensive experience.
Customer-focused professional with successful 37+ year career in the Banking and Finance sector. Ability to successful apply customer service, team focus and organizational skills in busy business environment.
Overview
36
36
years of professional experience
Work History
Senior Manager HR Investigations
Toronto Dominion Bank
09.2014 - 07.2024
- Led a large team of Managers and Investigators who's mandate was to manage cases of employee theft, fraud and misconduct
- Oversight over Human Right investigations within organization
- Developed operational strategies to enhance workflow efficiency.
- Coordinated team activities to ensure alignment with project objectives.
- Supported data analysis to identify trends and improve decision-making processes.
- Collaborated with cross-functional teams to streamline communication and project execution.
- Fostered a culture of continuous improvement through feedback and team collaboration.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Provided strong leadership to enhance team productivity and morale.
Associate Vice President
Toronto Dominion Bank
08.2010 - 08.2014
- Led cross-functional teams to drive strategic initiatives, enhancing operational efficiency and client satisfaction.
- Developed and implemented policies that improved organizational workflows and compliance with industry standards.
- Spearheaded change management initiatives that ensured smooth transitions during organizational restructuring periods while minimizing disruptions to ongoing operations.
- Optimized team performance through effective leadership and staff development programs.
- Collaborated with cross-functional teams to drive process improvements and innovation.
- Achieved departmental goals by developing and implementing strategic initiatives.
Senior Human Resources Manager
Toronto Dominion Bank
05.1988 - 07.2010
- Led recruitment strategies to attract top talent and enhance organizational performance.
- Developed and implemented employee engagement programs, improving retention and workplace satisfaction.
- Streamlined onboarding processes, reducing time-to-hire and enhancing new hire experiences.
- Conducted training sessions for managers on performance management best practices and conflict resolution.
- Collaborated with leadership to align HR initiatives with business goals, fostering a culture of accountability.
- Managed compliance with labor laws and regulations, ensuring organizational adherence and minimizing risks.
- Managed complex HR projects, leading to increased organizational effectiveness and collaboration.
- Developed promotional paths and succession plans.
- Evaluated HR policies and procedures regularly, making recommendations for continuous improvement opportunities.
Education
Finance Diploma - Finance And Accounting
Sheridan College Institute of Technology And Advanced Learning
Oakville06-1988
Skills
- Exceptional customer service skills
- Strong team player
- Very organized and able to multitask
- Operations management
Timeline
Senior Manager HR Investigations
Toronto Dominion Bank
09.2014 - 07.2024
Associate Vice President
Toronto Dominion Bank
08.2010 - 08.2014
Senior Human Resources Manager
Toronto Dominion Bank
05.1988 - 07.2010
Finance Diploma - Finance And Accounting
Sheridan College Institute of Technology And Advanced Learning