Jim Kelly Sesay
Barrie
Summary
Dynamic Sales Associate with proven expertise in customer service and POS system operation, honed at The Home Depot. Excelled in teamwork, consistently surpassing sales targets through exceptional service and problem-solving skills. Enhanced customer satisfaction and streamlined checkout processes, demonstrating reliability and strong verbal communication.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
The Home Depot
02.2024 - 12.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
Bachelor of Science - Business Administration And Management
Njala University
Sierra Leone 01-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Goal oriented
- Verbal/written communication
- POS system operation
Languages
English
Full Professional
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Timeline
Sales Associate
The Home Depot
02.2024 - 12.2024
Bachelor of Science - Business Administration And Management
Njala University
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