Jim Hiscock

Over 20 years driving growth through building relationships and working with individuals to ensure we provide the best possible solution and customer service.

Leader who enjoys motivating staff to succeed.

Senior Account Manager for Midland Transport and Courier for Newfoundland responsible for sales and operational issues.

Responsible for a combined revenue plan of over $6.5 million and an expectation to maintain and grow budget on a yearly basis following company policies and setting objectives to reach these goals annually.

• Fostered strong relationships with distributors and other channel partners to ensure smooth supply chain operations and timely product delivery.
• Expanded market share by identifying opportunities, conducting competitor analysis, and tailoring product offerings to meet customer needs.
• Retained key accounts through diligent relationship management, understanding client needs, and ensuring timely delivery of services.
• Improved overall team performance by providing regular coaching, mentoring, and training to junior territory managers.
• Drove sales efficiency through data-driven decision-making processes based on accurate reporting and analysis of key performance metrics.
• Use CRM territory tracking system to track customer interactions, resulting in improved sales processes and more accurate forecasting.
• Increased sales growth by developing strategic plans for territory expansion and relationship building with key clients.
• Optimized sales operations by streamlining processes, reducing redundancy, and improving communication between team members.
• Boosted client satisfaction rates by addressing concerns promptly and implementing solutions tailored to their specific needs.
• Developed detailed annual budgets for assigned territory that aligned with corporate objectives while managing expenses carefully throughout the year.
• Generated new business leads through targeted prospecting techniques and strong networking skills.
• Exceeded revenue targets through effective account management and implementation of successful sales strategies.
• Negotiated favorable contract terms on behalf of the company that resulted in cost savings while maintaining high levels of service quality.

National Sales Manager/Express Sales Supervisor with Robinson Blackmore Print and Publishing Company

• Supervised and directed sales executives, coordinated and evaluated the sales and marketing plan for fifteen publications/also responsible for national advertising sales initiatives for the company
• Established an effective working relationship with the sales team by respecting each team member’s strength and motivating them to set and reach sales goals
• Prepared and monitored the sales and marketing budget for The Express newspaper
• Implemented and managed sales contests and special advertising supplements
• Established highly effective relationships with national clients by visiting and making presentations at their corporate offices throughout Canada
• Liaise with directors, VP’s, credit managers and operational staff
• Successfully establish and maintain extensive client base within the Newfoundland and Labrador market through constant contact and analysis of current conditions
• Oversaw annual budget planning for the national sales department, ensuring alignment with corporate objectives and resource allocation optimization.
• Implemented data-driven decision-making processes for optimizing sales performance and targeting new opportunities.
• Analyzed industry trends to maintain a competitive edge in pricing strategies and product offerings.
• Directed effective hiring, orientation, training, development and retention of sales staff to maximize team performance.