Jillul Kabir Siam
Vancouver,BC
Summary
Results-driven professional with expertise in customer service and project management. Proven ability to maintain high standards in customer interactions while organizing impactful events. Ready to leverage emotional intelligence and digital marketing skills to enhance organizational goals.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Team Member
Tim Hortons
Vancouver, BC
06.2025 - Current
- Greeted customers upon entering the store with a friendly demeanor.
- Managed cash register and processed customer transactions accurately.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Prepared and served beverages according to company standards.
Program Officer
The Earth Society
Dhaka, Bangladesh
01.2023 - 08.2024
- Managed communication between stakeholders to ensure program alignment and support.
- Organized events to raise awareness about climate change and ecological preservation.
- Developed program plans and strategies to meet organizational objectives.
Education
MBA - Business Administration And Management
University Canada West
Vancouver, British ColumbiaBachelor of Arts - Religious Studies
University of Dhaka
Dhaka, Bangladesh03-2019
Skills
- Customer service
- Project management
- Cash handling
- Emotional intelligence awareness
- Team collaboration
- Digital marketing
- Graphics design
Languages
English
Full Professional
Bengali
Native/ Bilingual
Hindi
Limited
Certification
Certified Digital Marketing Associate
References
References available upon request.
Volunteer Experience
Networking Club Volunteer | University Canada West (UCW) |
- Facilitate networking events for MBA students to foster professional connections and industry engagement.
Volunteer Member | Hand for Humanity |
- Served as a social worker, coordinating community support initiatives and humanitarian aid.
- Collaborated with a diverse team to organize social work events and outreach programs.
Education Support Volunteer | SETU NGO | Dates
Contributed to educational support programs, helping provide resources and guidance to underserved students.
Assisted in program implementation to improve literacy and learning outcomes.
Leadership & Accomplishments
UN World Interfaith Harmony Week | Organizer
- Leveraged four years of experience in Bangladesh to promote cross-cultural harmony and interfaith dialogue across diverse nationalities and backgrounds.
United Nations Youth Advisory Board (UNYSAB) | Member
- Collaborated on youth-led initiatives and advised on strategies to empower young people within the framework of UN missions in Bangladesh.
Bangladesh International Model United Nations (BIMUN) | Organizer
- Developed advanced negotiation and public speaking skills while addressing complex global issues in a simulated international diplomatic environment.
Digital Marketing Certification |
- Mastered core competencies in SEO, content strategy, and digital analytics to transition social advocacy skills into the business sector.
Timeline
Team Member
Tim Hortons
06.2025 - Current
Program Officer
The Earth Society
01.2023 - 08.2024
MBA - Business Administration And Management
University Canada West
Bachelor of Arts - Religious Studies
University of Dhaka