Jillienne Thom
Calgary
Summary
Recent graduate with foundational knowledge in health-centred biology, chemistry, and psychology, and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Lawn Care Technician
Nutri-Lawn
05.2024 - Current
- Operated and maintained lawn care equipment, ensuring optimal performance and safety compliance.
- Assessed customer lawns to determine appropriate treatment plans for weed and pest control.
- Provided expert recommendations on fertilization and maintenance techniques to enhance turf health.
- Developed strong client relationships through consistent communication and tailored service solutions.
Owner/Nail Technician
Jill's Nail Studio
02.2024 - Current
- Launched and continue to grow an independent nail studio, building a loyal client base through effective marketing and personalized service.
- Stay current with industry trends and innovations to ensure clients receive up-to-date, high-quality services.
- Invest in ongoing education and training to expand service offerings and maintain professional standards.
- Manage all aspects of business operations, including branding, client relations, scheduling, and financial management.
Server/Bartender
St. Eugene Golf Resort and Casino
05.2022 - 08.2022
- Maintaining the casino and golf course bar and restaurant following BCLC policies and ensuring customer satisfaction at all times.
- Provided exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate food orders, improving service efficiency.
Recreation Service Attendant
St. Eugene Golf Resort and Casino
05.2021 - 08.2021
- Maintaining a sanitary and safe environment in the recreation center of the hotel during COVID-19 capacity restrictions.
- Provided exceptional customer service in high-volume environments, ensuring guest satisfaction and loyalty.
- Maintained cleanliness and organization of service areas, adhering to health and safety standards.
Server/Hostess
Boston Pizza Cranbrook
05.2020 - 08.2021
- Maintaining safe COVID-19 dining protocols while providing guests with an excellent experience at a fan-favourite restaurant.
- Monitored dining area to maintain cleanliness and organization, promoting guest satisfaction.
- Implemented improved workflow processes that enhanced service speed and reduced wait times for guests.
Coach
Cranbrook Skating Club
09.2018 - 03.2020
- Certified coach for Canskate group and private lessons as well as Powerskate lessons. Teaching young kids to skate in a safe and controlled environment.
- Conducted regular assessments to track progress and adjust coaching strategies accordingly.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
Education
Bachelor of General Science - Biology and Chemistry, Minor Psychology
Mount Royal University
06-2025
Double Dogwood Diploma - French Immersion
Mount Baker Secondary School
01.2020
Skills
- MS office skills
- Attention to detail
- Information analysis
- Time management
- Task delegation
Language
English
French
Timeline
Lawn Care Technician
Nutri-Lawn
05.2024 - Current
Owner/Nail Technician
Jill's Nail Studio
02.2024 - Current
Server/Bartender
St. Eugene Golf Resort and Casino
05.2022 - 08.2022
Recreation Service Attendant
St. Eugene Golf Resort and Casino
05.2021 - 08.2021
Server/Hostess
Boston Pizza Cranbrook
05.2020 - 08.2021
Coach
Cranbrook Skating Club
09.2018 - 03.2020
Double Dogwood Diploma - French Immersion
Mount Baker Secondary School
Bachelor of General Science - Biology and Chemistry, Minor Psychology
Mount Royal University
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