Developed strong rapport with clients through empathetic listening and active engagement, promoting trust and open communication.
Completed Activity Tracking forms during hotline calls and maintained accurate and up-to-date case records, ensuring effective communication among team members and timely interventions.
Improved response time to hotline calls by streamlining intake procedures and promptly connecting clients to resources.
Educated hotline clients on their rights within the criminal justice system and the limits to privacy, empowering them to make informed decisions about their cases.
Legal Assistant
The Lindain Lawfirm, PC
02.2024 - Current
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Assisted in drafting legal documents, ensuring compliance with court requirements and deadlines.
Sorted legal documents, filing and case materials in clear, orderly systems.
Prepare, file, and packet Family-Based Immigration matters and petitions.
Volunteer Exotic Animal Caretaker
Animal Tracks, Inc
11.2023 - Current
Maintained clean and safe living environments for animals by regularly cleaning enclosures and prepared special diets for animals to accommodate specific health conditions and species-specific needs..
Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
Educated visitors about responsible pet ownership practices and the harm done by illegal wildlife trade during guided tours of the facility or community outreach events.
Maintained detailed records of animal care, treatments, and progress, contributing to effective health management.
Lifeguard and Swim Instructor
North Valley YMCA
03.2018 - Current
Learned and maintained proficiency in rescue skills such as First Aid and CPR to offer students and members optimal support.
Monitored safety of members through safety checks and enforcing pool policies and procedures.
Taught weekly swim instruction to over 50 students varying in age, skill level, and physical ability.
Created personalized lesson-plans based on strengths, weaknesses, and physical capability of students.
Successfully coordinated personalized and effective solutions to any question or concern.
Education
Bachelor of Science - Administration of Justice And Political Science
California State University - Northridge
Northridge, CA
05.2022
Associate of Science - Administration of Justice
Moorpark College
Moorpark, CA
05.2020
Skills
Daily workflow improvement
Client Service
Planning and Coordination
Staff and member advocacy
BLS, First Aid, and CPR Certified
Written Communication
Other Educational Experience
Judicial Intern, Spring 2022
California State University, Northridge
Participated in the Judicial Internship Program, selected via a competitive application process. Educated by Los Angeles Superior Court judges on: the operation of civil, criminal, and family law courts; the practice of civil, criminal, and family law; jury trials; attorney skills and ethics.
Completed mock Complaints and Cross Complaints under time restriction.
Timeline
Volunteer Rape Crisis Advocate
Strength United
04.2024 - Current
Legal Assistant
The Lindain Lawfirm, PC
02.2024 - Current
Volunteer Exotic Animal Caretaker
Animal Tracks, Inc
11.2023 - Current
Lifeguard and Swim Instructor
North Valley YMCA
03.2018 - Current
Bachelor of Science - Administration of Justice And Political Science