Jillian Zwicker
Morinville,AB
Summary
I am a committed and hardworking Customer Service Professional with 25 years of experience in many different fields. I am a team leader who loves multitasking and making sure everyone feels included. I pride myself on being efficient, thorough and extremely dependable. I feel I would be a great asset to your team!
Overview
17
17
years of professional experience
Work History
Deli Manager
Sobeys
02.2023 - Current
- Inventoried food products and associated materials on weekly basis.
- Set schedules for twelve staff by planning and designating shifts and hours.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Deli Clerk
Sobeys
07.2021 - 02.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Administrative Assistant
Suffield Military Family Resource Center
10.2007 - 09.2009
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Lead Teller
Scotiabank
01.2007 - 08.2007
- Calculated teller cash drawers to identify overages and shortages.
- Coordinated shipping and ordering of branch cash supply to sufficiently meet customer needs.
- Monitored bank vaults to verify correct cash balances.
Education
High School Diploma -
Simonds High School
Saint John, NB06.2001
Skills
- Critical Thinking
- Inventory Management
- Excellent Communication Skills
- Excellent Time Management Skills
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Deli Manager
Sobeys
02.2023 - Current
Deli Clerk
Sobeys
07.2021 - 02.2023
Administrative Assistant
Suffield Military Family Resource Center
10.2007 - 09.2009
Lead Teller
Scotiabank
01.2007 - 08.2007
High School Diploma -
Simonds High School
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