Jillian Tolboom
Toronto
Summary
Dedicated BBA student, ready to dig into the minds of consumers. Obsessed with data-driven results and researched strategies with skills in social media, digital marketing, and branding. Strong focus on adaptability, exceptional interpersonal skills, and effective time management.
Overview
4
4
years of professional experience
Work History
Server
The Backyard Smokehouse
11.2023 - Current
- Managed orders accurately using Clover's point-of-sale systems.
- Mentored new staff on service protocols, fostering a collaborative working atmosphere.
- Developed guest loyalty by offering personalized service and a strong attention to detail.
Private Tutor
Self-employed
12.2021 - Current
- Worked as an English and math tutor for multiple students working at a high school level.
- Encouraged critical thinking through activities that promoted creativity and collaboration.
- Developed expertise in lesson planning and maintaining a positive and productive learning environment.
Personal Support Worker
Neural Rehabilitation Group
05.2023 - 09.2023
- Cared for persons recovering from head, neck, and back traumas.
- Developed strong interpersonal skills through providing compassionate care to clients.
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
Care Attendant
Seasons Retirement Communities
05.2023 - 08.2023
- Observed any changes in behavior or physical condition that could indicate illness or injury.
- Learned safe lifting techniques for transferring clients from bed to wheelchair or other assistive device.
- Provided direct care and support to elderly clients with physical disabilities, including assistance with bathing, grooming, dressing, mobility and feeding.
Baker
COBS Bread
09.2022 - 12.2022
- Operated and maintained baking equipment and machinery.
- Utilized effective problem solving skills to troubleshoot issues in a timely fashion.
- Gained valuable skills in teamwork and cooperation.
Personal Support Worker
Private Residence
08.2022 - 12.2022
- Maintained high standards of hygiene and cleanliness in the kitchen to comply with health and safety regulations.
- Cared for a lovely individual living with a physical disability within their own home.
- Expertise in assisting with activities of daily living including meal preparation, medication reminders, errands and light housekeeping duties.
Education
BBA - Marketing
Sheridan College
Skills
- Sales Techniques
- Guest engagement
- Time Management
- Safe Food Handling
- Problem-Solving Skills
- Point of Sale (POS) system operations
Licenses & Certifications
- Standard First Aid & CPR/AED Level C (BL) - Canadian Red Cross
- Accounts and Contacts - Trailhead by Salesforce
- Leads and Opportunities - Trailhead by Salesforce
- Social Selling with Salesforce - LinkedIn
- Smart Serve - Ontario
Volunteer Experience
09/01/19, 06/30/22, Warrant Officer Second Class, Canadian Air Cadets, Pickering, ON
References
References available upon request.
Timeline
Server
The Backyard Smokehouse
11.2023 - Current
Personal Support Worker
Neural Rehabilitation Group
05.2023 - 09.2023
Care Attendant
Seasons Retirement Communities
05.2023 - 08.2023
Baker
COBS Bread
09.2022 - 12.2022
Personal Support Worker
Private Residence
08.2022 - 12.2022
Private Tutor
Self-employed
12.2021 - Current
BBA - Marketing
Sheridan College
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