Jillian Rodriquez
Bakersfield
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Great multi-tasking skills and thrives on communication between team members.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
01.2022 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Customer Service Cashier
Highland Donut/Foothill Donut
08.2021 - 12.2021
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
Elderly Caretaker
Windsor Post-Acute Center of Bakersfield
06.2021 - 08.2021
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
High School Diploma -
Highland High School
Bakersfield, CA05-2020
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Teamwork and collaboration
- Multitasking Abilities
- Organizational skills
Timeline
Barista
Starbucks
01.2022 - Current
Customer Service Cashier
Highland Donut/Foothill Donut
08.2021 - 12.2021
Elderly Caretaker
Windsor Post-Acute Center of Bakersfield
06.2021 - 08.2021
High School Diploma -
Highland High School
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