Jillian Rodriguez
Long Beach
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills.Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
Work History
Elderly Caretaker
Corey brixen
La Habra
04.2024 - 08.2025
- Assisted elderly clients with daily living activities and personal care needs.
- Administered medications and monitored health conditions as directed by healthcare professionals.
- Coordinated transportation for medical appointments and social outings for clients.
- Maintained a clean and safe living environment through regular housekeeping tasks.
- Communicated effectively with families regarding client care plans and changes in status.
- Prepared meals and snacks according to dietary requirements.
- Responded quickly in emergency situations.
- Provided companionship and emotional support to clients.
- Transported elderly clients to appointments or social events.
- Educated family members on proper care techniques for their loved ones.
- Organized recreational activities for elderly clients, such as games and outings.
- Improved patient outlook and daily living through compassionate care.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Assistant Personal Trainer
Private Gym
Santa Ana
09.2023 - 07.2024
- Assisted clients with personalized fitness plans and exercise routines.
- Demonstrated proper techniques for various strength training exercises.
- Educated clients on nutrition and healthy lifestyle choices.
- Supported lead trainer in conducting group fitness classes.
- Ensured gym equipment was clean and well-maintained for client safety.
- Engaged with clients to build rapport and encourage commitment to fitness goals.
- Coordinated scheduling of personal training sessions for optimal client experience.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training, and stretching activities.
- Studied multiple programs to provide health education, wellness, and fitness program development to clients.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management, and ergonomics.
- Developed orthopedic exercise rehabilitation plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
Sales
Legendary foods
Santa Monica
03.2022 - 12.2023
- Provided guidance and support to sales consultants on customer service techniques and sales strategies.
- Attracted customers and boosted sales by neatly arranging sales signage.
- Prepared reports detailing key metrics such as attendance figures, ticket sales numbers or merchandise sales totals.
- Designed areas to encourage customers' interest and promote.
- Managed volunteer schedules and assignments for various projects.
- Collaborated with local organizations to strengthen partnerships.
- Organized logistics for events, including venue setup and supplies procurement.
- Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
Dispensary
John Nguyen
Whittier
05.2017 - 12.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Skills
- Customer engagement
- Problem solving
- Active listening
- Emotional intelligence
- Emotional support
- Nutritional support
- Relationship building
- Product sales
- Business development
- Customer service
- Inventory control
- Adapt to diverse groups
- Excellent people skills
- Teamwork and collaboration
- Flexible schedule
- Organization and time management
Timeline
Elderly Caretaker
Corey brixen
04.2024 - 08.2025
Assistant Personal Trainer
Private Gym
09.2023 - 07.2024
Sales
Legendary foods
03.2022 - 12.2023
Dispensary
John Nguyen
05.2017 - 12.2020