Jillian Moen

Provide exceptional customer service by assisting clients with inquiries, scheduling appointments, and recommending skincare treatments.

Manage front desk operations, including check-ins, processing payments, and updating client records.

Educate clients on treatment options and post-care recommendations to ensure optimal results.

Support clinic operations by maintaining a clean and welcoming environment.

Served as the first point of contact for clients, delivering friendly and professional service.

Scheduled appointments, answered phone and email inquiries, and managed client check-ins.

Processed transactions, including memberships and retail product sales.

Assisted with product recommendations and sales, contributing to business growth.

Trained new employees on front desk procedures, enhancing efficiency and customer satisfaction.

Managed appointment scheduling, client check-ins, and payment processing.

Handled administrative tasks such as answering calls, responding to emails, and updating client records.

Provided a high level of customer service, addressing client questions and concerns.

Assisted with marketing initiatives, including social media promotions and event planning.

Ensured accurate payroll processing and timesheet verification for employees.