Jillian McLeod
Armstrong,BC
Summary
Patient, compassionate, detail orientated, and hard working, Seeking full time employment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pastry Chef
Flake Pastry and Choclate
09.2023 - 03.2024
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
- Decorated cakes, croissants, macrons, and other pastries according to customer requests.
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Followed food safety standards when handling ingredients.
Support Worker
The Oaks Wellness Center
08.2022 - 07.2023
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Transported clients to appointments, shopping venues, outings and meetings according to determined schedule.
- Facilitated big book study, a sharing circle, and fortification groups for clients.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients with the process of an intake and discharge at the rehabilitation center. Conducting bag and client searches, completing paperwork, administrating drug uranalysis, ETG dip test, and a breathalyzer upon arrival and when necessary,
Assistant
CIBC Wood Gundy
11.2014 - 12.2017
- Improved customer satisfaction by consistently delivering mail on time.
- Consistently met project deadlines by efficiently managing tasks simultaneously.
- Completed various administration tasks.
- Emailed client tax reports.
Peer Support
Alberta Adolescent Recovery Center
05.2014 - 01.2016
- Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
- Built trusting relationships with family members of clients, offering guidance on how to best support their loved ones during the recovery process.
- Provided clients a safe home and environment to go to in the evenings.
- Transported clients to and from AARC daily.
Education
High School Diploma -
Ernest Manning
Calgary, AB06-2013
Skills
- Ingredient knowledge
- Life skills development
- Teamwork
- Time management
- Problem-solving
- Attention to detail
- Creativity and innovation
- Sanitation practices
Languages
English
Professional Working
Certification
- Food safe
- Pro-Serve
- Freedom of Information and Protection of Privacy
Timeline
Pastry Chef
Flake Pastry and Choclate
09.2023 - 03.2024
Support Worker
The Oaks Wellness Center
08.2022 - 07.2023
Assistant
CIBC Wood Gundy
11.2014 - 12.2017
Peer Support
Alberta Adolescent Recovery Center
05.2014 - 01.2016
High School Diploma -
Ernest Manning
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