Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jillian Kosior

Thorold,ON

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

6
6
years of professional experience

Work History

Team Lead

Saje Natural Wellness
10.2022 - Current
  • Coached team members in techniques necessary to complete job tasks.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with team to identify areas of improvement and devised solutions based on findings.

Lifeguard

Fun Splash Sports Park
06.2022 - 09.2022
  • CPR-C trained and National Lifeguard certified
  • Assisted with setting up park inflatables, working in a team environment
  • Assess and determine dangerous situations in which medical assistance is needed
  • Patrolled Park alongside other lifeguards to ensure community safety standards are met.

Greenhouse Associate (Seasonal)

Terra Greenhouses
05.2022 - 06.2022
  • Gained strong knowledge of plants and their species
  • Performed many tasks such as deadheading, replanting and assessing for damages, under watering or overwatering
  • Gained access to computer database, digital repricing and matching items to their proper codes in the system
  • Relieved customer hardship by understanding out stock concerns and redirecting costumer to a suitable resolution.

Server

Summit Heights Retirement Residence
06.2021 - 05.2022
  • As guided, maintained and controlled the proper portioning of food, alongside meeting dietary needs
  • Assisted residents with activities pertaining to mental and physical well-being
  • Performed many duties such as covering breaks for reception, assisted cleaning staff, creating visuals I.e posters, flyers for upcoming events
  • Generated attendance lists for dining room strong computer organization skills.

Clothing, Warehouse

Costco Wholesale
12.2020 - 04.2021
  • Maintained organized, presentable merchandise to drive continuous sale
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Worked alongside other departments to ensure stocking and other tedious tasks were done quickly and efficiently
  • Maintained and organized boxes as per order number and size, ticketed and taped boxes to prepare for delivery
  • Held responsible for ensuring boxes were scanned and placed on appropriate trucks.

Server

Amica Senior Lifestyles
04.2019 - 12.2020
  • Outstanding familiarity with resident healthcare service standards
  • Worked as a team player to ensure residents needs are met
  • Worked alongside residents, engaging them in activities ensuring their social needs are met
  • Set dining tables according to type of event and service standards
  • Routinely cleaning tables, silverware, and glassware throughout each shift
  • Demonstrated genuine hospitality with residents' family and friends
  • Worked alongside residents during the COVID-19 pandemic.

Food Service Worker

Mcdonald's
03.2018 - 04.2019
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
  • Managed a till and handled currency
  • Built and maintained effective relationships with peers and management to drive team success towards common sales, and services.

Sales Associate

Fairweather
06.2018 - 12.2018
  • Maintained organized, presentable merchandise to drive continuous sale
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Business Administration & Marketing CO-OP program -

Niagara College

Skills

  • Customer Service
  • Sales Strategy
  • Sales Promotions
  • Cash Flow Management
  • Positive Customer Experience
  • Teamwork and Collaboration

References

References available upon request

Timeline

Team Lead

Saje Natural Wellness
10.2022 - Current

Lifeguard

Fun Splash Sports Park
06.2022 - 09.2022

Greenhouse Associate (Seasonal)

Terra Greenhouses
05.2022 - 06.2022

Server

Summit Heights Retirement Residence
06.2021 - 05.2022

Clothing, Warehouse

Costco Wholesale
12.2020 - 04.2021

Server

Amica Senior Lifestyles
04.2019 - 12.2020

Sales Associate

Fairweather
06.2018 - 12.2018

Food Service Worker

Mcdonald's
03.2018 - 04.2019

Business Administration & Marketing CO-OP program -

Niagara College

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Jillian Kosior