Jillian Hurano
Calgary,Canada
Summary
Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Humana Medical Clinic
06.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
Medical Office Assistant
Cares Medical Clinic
10.2023 - 12.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported patient follow-up care by scheduling appointments and facilitating referral processes.
- Improved office communication by promptly relaying messages between patients and healthcare providers.
Food Server
Amihan Grill and Bakeshop
11.2023 - 06.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Sales Associate
Value Village
03.2021 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Housekeeper
Aramark
02.2022 - 05.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked resident's rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
GED -
East West College
08-2023
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Data entry
- Phone etiquette
Languages
English
Full Professional
Filipino
Native or Bilingual
Certification
Medical Office Assistant Diploma
BLS Provider Certificate
Proserve Certificate
Timeline
Medical Office Assistant
Humana Medical Clinic
06.2024 - Current
Food Server
Amihan Grill and Bakeshop
11.2023 - 06.2024
Medical Office Assistant
Cares Medical Clinic
10.2023 - 12.2023
Housekeeper
Aramark
02.2022 - 05.2022
Sales Associate
Value Village
03.2021 - 11.2023
Medical Office Assistant Diploma
BLS Provider Certificate
Proserve Certificate
GED -
East West College
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