Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jillian Huntley

New Minas

Summary

Proven Front End Associate at Walmart, adept in customer service and front-end performance optimization. Excelled in high-stress situations, enhancing customer satisfaction and loyalty through exceptional service, leading to improved retention rates. Skilled in retail transactions and team contribution, with a knack for persuasive selling and efficient conflict resolution.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front End Associate -Cashier

Walmart
10.2010 - 11.2019
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated customers on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Horton High School
Wolfville
06.2011

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Retail transactions
  • Team contribution

Languages

English

Certification

Whmis

February 2025

Timeline

Front End Associate -Cashier

Walmart
10.2010 - 11.2019

Horton High School

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Jillian Huntley