Jillian Holcombe
Bakersfield
Summary
- I am skilled & motivated to enhance customer loyalty with exceptional service. I maintain well-stocked, organized stations ready for any need. I exceed customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
- I am a highly-motivated employee with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills adapt at working effectively unsupervised and quickly mastering new skills.
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Overview
2027
2027
years of professional experience
Work History
Host
New Vintage Grill
Bakersfield, CA
04.2025 - Current
- Greeted and seated guests promptly upon arrival.
- Coordinated communication between kitchen and dining staff.
- Handled guest inquiries and resolved seating issues efficiently.
- Collaborated with management to enhance guest experiences consistently.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Server
New Vintage Grill
Bakersfield, CA
2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Babysitting Housekeeping
Family member
Bakersfield
02.2021 - 01.2025
- Provided childcare, ensuring a safe and engaging environment for children
- Managed schedules, including homework assistance, meals, and bedtime routines.
- Managed daily schedules to ensure timely transitions between activities.
- Communicated effectively with parents regarding children's needs and behaviors.
Education
Bachelor - Administration of Justice
California State University, Bakersfield
Bakersfield, CA05-2028
Associates degree - Administration of Justice
Bakersfield College
Bakersfield05-2026
High School Diploma -
Highland High School
Bakersfield05-2024
Skills
- Customer service
- Effective communication
- Customer engagement
- Staff coordination
- Team player mentality
- Telephone reception
- Multitasking proficiency
Extracurricular Activities
Volleyball, Developed resilience, discipline, and leadership through team sports. Learned the value of constant self improvement and supporting others. Gained experience in maintaining focus and staying mentally present under pressure.
Timeline
Host
New Vintage Grill
04.2025 - Current
Babysitting Housekeeping
Family member
02.2021 - 01.2025
High School Diploma -
Highland High School
Server
New Vintage Grill
2025 - Current
Bachelor - Administration of Justice
California State University, Bakersfield
Associates degree - Administration of Justice
Bakersfield College