A highly motivated professional with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional customer service skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Front-End Supervisor
Real Canadian Superstore
Georgetown
06.2016 - Current
Trained and mentored team members to achieve front-end tasks
Greeted customers entering the store, responding promptly to needs
Balanced cash registers by counting cash and determining the end-of-day balance
Applied excellent communication skills to manage cashiers
Multitasking skills by following a tight schedule to ensure all required tasks are complete.
Admitting Clerk (Student Placement)
St. Mary's General Hospital
Kitchener
03.2024 - 04.2024
Filed and organized patient charts
Registered patients
Administered patient armbands and labels
Directed patients around the clinic
Appointment reminder calls.
Deputy Returning Officer
Elections Canada
Rockwood
06.2022 - 06.2022
Applied exceptional communication skills and direction to those coming in to vote on election day
Applied teamwork skills to count the ballots at the end of the day successfully.
Administrator (Co-Op Student)
GUELPH MEDICAL IMAGING
Guelph
09.2018 - 06.2019
Burned diagnostic images to CDs
Appointment reminder calls for patients
Filed patient charts.
Answered incoming calls and responded to customer inquiries.
Education
Diploma - Health Office Administration
Conestoga College
Kitchener
04.2024
Certificate - Pre-Health Sciences Pathway To Advanced Degrees
Fanshawe College
London, ON
04-2021
High School Diploma -
John F. Ross C.V.I.
06.2019
Skills
In-depth knowledge of medical terminology
Strong phone skills
Detail-oriented
Exceptional customer service skills
Strong teamwork and communication skills
First Aid Certificate
Strong experience with Cerner and MediTech
Experience with Microsoft 365
Keyboarding skills - 60 WPM
Staff Management
References
Available upon request
Timeline
Admitting Clerk (Student Placement)
St. Mary's General Hospital
03.2024 - 04.2024
Deputy Returning Officer
Elections Canada
06.2022 - 06.2022
Administrator (Co-Op Student)
GUELPH MEDICAL IMAGING
09.2018 - 06.2019
Front-End Supervisor
Real Canadian Superstore
06.2016 - Current
Diploma - Health Office Administration
Conestoga College
Certificate - Pre-Health Sciences Pathway To Advanced Degrees