Jillian Fraser-Wasylyshyn
edmonton
Summary
Dynamic and creative professional with a proven track record at Boston Pizza, excelling in customer service and relationship building. Adept at multitasking and time management, I effectively orchestrated events and media for King's University English Department, enhancing communication and visual branding.
Overview
10
10
years of professional experience
Work History
Literati Student Representative
King's University English Department
01.2023 - 04.2025
- Discussed program information with department head.
- Orchestrated events both on and off of campus.
- Collaborated with other businesses to discuss department outings.
- Advertised department events through email, social media, physical signage, and word of mouth.
- Created an aesthetically pleasing visual design and colour palate that became recognizable as representation for the department.
- Collaborated with IT to facilitate a department run email for ease of communication between representatives, faculty and students.
Host, Server and Bartender
Boston Pizza
10.2015 - 04.2025
- Monitored and cleaned seating area, restrooms, service well and bar.
- Experience in efficiently operating computerized POS software.
- Interacted with customers in person and over the phone; taking orders, recording customer details to support a database.
- Taking various methods of payment.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and providing excellent service.
- Oversaw VLT payments and managed a cash bank of $1,000.
- Balanced competing priorities in a fast past environment.
Education
Bachelor of Arts - English
The King's University
Edmonton, AB05-2025
Skills
- Creative artistic vision
- Works well in a team or independently
- Proficient in MS Office
- Time management
- Customer service
- Excellent verbal and written communication skills
- Fast learner
- Good Telephone Etiquette
- Friendly, positive attitude
- Exceptional multitasking ability
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Literati Student Representative
King's University English Department
01.2023 - 04.2025
Host, Server and Bartender
Boston Pizza
10.2015 - 04.2025
Bachelor of Arts - English
The King's University
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