Jillian Dutton
Sydney Mines
Summary
Dynamic Scentsy Consultant with a proven track record in client relationship management and problem-solving. Successfully enhanced customer satisfaction through tailored solutions and effective communication. Great for attention to detail and integrity, consistently delivering results that exceed expectations while managing multiple projects efficiently. Committed to continuous improvement and fostering strong customer connections.
Overview
15
15
years of professional experience
Work History
Scentsy Consultant
Scentsy
05.2020 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Cleaner
Owner Operater
03.2016 - 04.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Sales Associate
Suzy Shier
03.2010 - 12.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Memorial High School
Sydney Mines, NS06.2004
Skills
- Problem-solving
- Attention to detail
- Client relationships
- Integrity and honesty
- Customer relationship management
- Time management
- Work Planning and Prioritization
- Continuous improvement
Languages
English
Elementary
Timeline
Scentsy Consultant
Scentsy
05.2020 - Current
Cleaner
Owner Operater
03.2016 - 04.2020
Sales Associate
Suzy Shier
03.2010 - 12.2010
Memorial High School
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