Jillian Bolton
San Diego
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
5
5
years of professional experience
Work History
STOKE Student Team Member
Stoke Certified
01.2025 - Current
- Enhanced work processes with feedback and suggestions.
- Participated in projects to raise awareness about sustainability within the surf community
- Work on defining sustainability standards for different business's certification
Barista
Better Buzz Coffee
10.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Service Advocate
Target
06.2020 - Current
- Analyzed guests' issues and complaints and initiate corrective actions.
- Greeted each guest and solved all issues and complaints via face-to-face or on phone.
- Performed follow-up services for dissatisfied guests.
Education
High School Diploma -
Ann Sobrato High School
Morgan Hill, CABachelor of Arts - Recreation And Tourism Management
San Diego State University
San Diego, CA05.2026
Skills
- Credit Card Transaction Processing
- Returns Policies
- Safety and Risk Assessments
- Problem Resolution
- Customer Service and Assistance
- Cash Counting
- POS Inventory System Operation
- Client Needs Assessment
Timeline
STOKE Student Team Member
Stoke Certified
01.2025 - Current
Barista
Better Buzz Coffee
10.2023 - Current
Service Advocate
Target
06.2020 - Current
High School Diploma -
Ann Sobrato High School
Bachelor of Arts - Recreation And Tourism Management
San Diego State University
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