Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Jillian Almas

Burnaby

Summary

Dynamic professional with a proven track record in enhancing customer service and retail operations, notably at Premium Label Outlet. Expert in merchandising and cash handling, I significantly boosted store efficiency and customer satisfaction. Known for exceptional reliability and a strong work ethic, I excel in fast-paced environments, driving growth and improving team productivity.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

14
years of professional experience

Work History

Graceland Garage

Shop Hand
02.2022 - Current

Job overview

  • Constructed and dismantled components and gathered materials for repairs, maintenance, and new installations.
  • Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
  • Regularly reviewed safety protocols within the facility, proactively suggesting updates as needed to maintain compliance with regulatory guidelines.

Self Employed

Photographer
01.2017 - Current

Job overview

  • Digitally edited photos to enhance appearance.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.

Cimtex Industries

Shipping and Receiving Clerk
07.2019 - 10.2020

Job overview

  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Inspected merchandise and sent damaged pieces for repair before shipment.

Black Sheep Pub

Server
01.2018 - 06.2019

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Witchcraft Pub

Server
09.2015 - 01.2018

Job overview

  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Premium Label Outlet

Assistant Manager
05.2012 - 09.2015

Job overview

  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Optimized store displays and appearance via strategic merchandising.

ABC Research

Server
03.2011 - 05.2012

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bobby Sox Diner

Server
07.2010 - 03.2011

Job overview

  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Cultivated warm relationships with regular customers.

Education

Garibaldi Secondary School
Maple Ridge, BC

High School Diploma
06-2010

University Overview

  • Top Film Student
  • Top SuperFit

Skills

  • Reliability and Punctuality
  • Merchandising
  • Strong Work Ethic
  • Positive Attitude
  • Attention to Detail
  • Exceptional Customer Service
  • Hospitality Service Expertise
  • Cash Handling
  • Retail Sales
  • Product Knowledge

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Photography
  • Rock Climbing
  • Motorcycle Repair/Restoration
  • Animal Care

Timeline

Shop Hand
Graceland Garage
02.2022 - Current
Shipping and Receiving Clerk
Cimtex Industries
07.2019 - 10.2020
Server
Black Sheep Pub
01.2018 - 06.2019
Photographer
Self Employed
01.2017 - Current
Server
Witchcraft Pub
09.2015 - 01.2018
Assistant Manager
Premium Label Outlet
05.2012 - 09.2015
Server
ABC Research
03.2011 - 05.2012
Server
Bobby Sox Diner
07.2010 - 03.2011
Garibaldi Secondary School
High School Diploma

Similar Profiles

  • Fernanda Silva

    Fernanda SilvaFernanda Silva

    Photographer at Graceland Wedding ChapelPhotographer at Graceland Wedding Chapel

    View Profile
  • Ivan Del Maestro

    Ivan Del MaestroIvan Del Maestro

    Receptionist and Badge Control ID | Access Control at Graceland UniversityReceptionist and Badge Control ID | Access Control at Graceland University

    View Profile
  • Jacob riker

    Jacob rikerJacob riker

    Maintenance Crew Member at Graceland FruitMaintenance Crew Member at Graceland Fruit

    View Profile
Jillian Almas