JILL SZCZYGIEL
Loyalton,CA
Summary
Dynamic and results-driven Supervisor with a proven track record of motivating teams and fostering a positive work environment to achieve ambitious goals. Committed to cultivating an open and communicative culture that empowers employees to actively contribute to organizational success. Recognized for exceptional leadership abilities, consistently delivering outstanding results while exceeding expectations.
Overview
13
13
years of professional experience
Work History
In Home Aide
Amada Senior Care
Truckee, CA
01.2026 - Current
- Utilized universal precautions and infection control principles in all aspects of care.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Transported clients for medical and personal outings.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
MANAGING CAREGIVER
DR. JOHN G. HEWSTON TRUST
Arcata, CA
12.2018 - 02.2025
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to his family and health care providers.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Completed regular check-ins and progress report for each client.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Scheduled daily and weekly care hours for client caseload.
- Liaised with key accounts to deliver targeted administrative household support.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Managed a staff of 8 caregivers, checked references, ensured adequate training, compiled payroll.
MANAGING CAREGIVER
Carolyn Hunt
McKinleyville, CA
01.2023 - 09.2024
- Managed a staff of 8 caregivers. Provided training, took care of hiring forms and ensured qualification of caregivers for the clients' long term care insurance.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
- Completed regular check-ins and progress report for each client.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Liaised with key accounts to deliver targeted administrative household support.
- Scheduled daily and weekly care hours for client caseload.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
FRONT DESK RECEPTIONIST/ OFFICE MANAGER
FULL CIRCLE CENTER FOR INTEGRATIVE MEDICINE, DR. CONNIE BASCH
Arcata, CA
04.2013 - 04.2018
- Coordinated referrals for further advancement of medical care, making sure all necessary and relevant information was included in the referral.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed all tasks in compliance with company policies and procedures.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Confirmed appointments, communicated with clients, and updated client records.
- Scheduled office meetings and client appointments for staff teams.
- Handled assignments independently with good judgement and critical thinking skills.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Compiled information from files and research to satisfy information requests.
- Maintained staffing, hiring and terminating, checking references, and scheduling of staff.
- Maintained insurance for the practice and the physician’s personal malpractice insurance.
- Filled staffing needs whenever necessary.
- Obtain authorizations from insurance for medical procedures and studies.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Resolved customer problems and complaints.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Routed incoming mail and messages to relevant personnel without delay.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Interceded between employees during arguments and diffused tense situations.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning.
Education
High School Diploma -
Raytown High School
Raytown, MO06-1992
Skills
- Compassionate client care
- Daily living activities assistance
- Active listening
- Multitasking and organization
- Records maintenance
- Dependable and responsible
- Patient advocacy
- HIPAA compliance
- Care plan adherence
- Clinical quality program standards
Timeline
In Home Aide
Amada Senior Care
01.2026 - Current
MANAGING CAREGIVER
Carolyn Hunt
01.2023 - 09.2024
MANAGING CAREGIVER
DR. JOHN G. HEWSTON TRUST
12.2018 - 02.2025
FRONT DESK RECEPTIONIST/ OFFICE MANAGER
FULL CIRCLE CENTER FOR INTEGRATIVE MEDICINE, DR. CONNIE BASCH
04.2013 - 04.2018
High School Diploma -
Raytown High School