Jill Lange
Leduc,AB
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
14
14
years of professional experience
Work History
Service Coordinator
DK Ford
07.2023 - Current
- Assisted in coordinating service requests and scheduling appointments for clients.
- Facilitated communication between clients and service providers to ensure clarity of needs.
- Maintained accurate records of client interactions and service outcomes in management systems.
- Developed knowledge of services offered to provide informed support to clients and staff.
- Participated in training sessions to improve skills relevant to role and enhance team effectiveness.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Established strong relationships with clients through regular follow-ups
Recruitment Consultant/Business Development
Randstad Staffing
10.2022 - 06.2023
- Conducted candidate sourcing through various platforms, enhancing talent pool diversity.
- Facilitated end-to-end recruitment processes for diverse job roles, ensuring alignment with client needs.
- Developed and maintained strong relationships with clients to understand hiring requirements and culture fit.
- Utilized Applicant Tracking Systems to streamline recruitment workflow and improve candidate tracking efficiency.
- Collaborated with hiring managers to refine job descriptions and optimize candidate selection criteria.
- Built strong relationships with clients through regular communication and understanding their unique needs.
- Contributed to business development efforts by identifying potential new clients within target industries or markets.
- Continuously monitored industry trends to stay current on market conditions affecting talent acquisition strategies.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Sale Associate - Soft Good Specialist
Sport Chek
09.2021 - 09.2022
- Developed product knowledge to assist customers in making informed purchasing decisions.
- Collaborated with team members to enhance store presentation and merchandising standards.
- Implemented inventory management practices to maintain stock levels and reduce discrepancies.
- Resolved customer inquiries efficiently, ensuring a positive shopping experience.
Retail Sales Associate
Adidas, Davids Tea, Warehouse One, Anew U Spa, 9Round Kickboxing
04.2017 - 08.2021
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Trained new associates on sales techniques and customer service protocols.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Implemented merchandising strategies to improve product visibility and sales.
Member Relations Specialist
Leduc Regional Chamber of Commerce
06.2014 - 03.2017
- Facilitated member onboarding processes, ensuring seamless integration and satisfaction.
- Resolved member inquiries and issues, enhancing overall member experience and retention.
- Collaborated with cross-functional teams to improve member communication strategies.
- Met with potential members to go over how and if we can help their business move forward in our community
- researched new and old business that could benefit from being Chamber members
- assisting in organizing and running member events
Manager - Temporary Services
IS2 Workforce Solutions
12.2011 - 06.2014
- Led recruitment strategy for diverse client portfolios, enhancing talent acquisition processes.
- Mentored junior consultants, fostering skills in candidate sourcing and interviewing techniques.
- Collaborated with hiring managers to identify staffing needs, ensuring alignment with organizational goals.
- Developed tailored recruitment campaigns that increased candidate engagement and employer branding.
- Analyzed market trends to advise clients on competitive compensation packages and workforce planning strategies.
- Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
- Achieved high retention rates by placing candidates in roles that aligned with their skills, interests, and long-term career goals.
Education
No Degree - Travel & Tourism
Southern Alberta Institute of Technology
Calgary, AB05-2006
High School Diploma -
W.P. Wagner High School
Edmonton, AB06-2002
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Service monitoring and evaluation
- Ongoing client support
- Time management
- Relationship building
- Teamwork and collaboration
Languages
English
Full Professional
Interests
- Adventure Travel
- Music
- Weight training and Fitness
- Spending time with my Son
Timeline
Service Coordinator
DK Ford
07.2023 - Current
Recruitment Consultant/Business Development
Randstad Staffing
10.2022 - 06.2023
Sale Associate - Soft Good Specialist
Sport Chek
09.2021 - 09.2022
Retail Sales Associate
Adidas, Davids Tea, Warehouse One, Anew U Spa, 9Round Kickboxing
04.2017 - 08.2021
Member Relations Specialist
Leduc Regional Chamber of Commerce
06.2014 - 03.2017
Manager - Temporary Services
IS2 Workforce Solutions
12.2011 - 06.2014
No Degree - Travel & Tourism
Southern Alberta Institute of Technology
High School Diploma -
W.P. Wagner High School