Jill Grissom
La Mesa
Summary
Highly skilled Store and Operations Manager professional, with over 20 years’ experience as a Store Manager. Proficient in working effectively and efficiently with recruiting, hiring, training, managing team and developing leaders. Great problem-solving, exceptional communication skills in both oral and written in Extraordinary ability to produce quality work with meeting deadlines.
Overview
14
14
years of professional experience
Work History
Store Manager
PacSun Clothing
La Jolla, CA
06.2025 - Current
- Directed daily operations to optimize store performance and enhance customer experience.
- Trained and mentored staff, fostering a collaborative and high-performing team environment.
- Implemented inventory management systems to streamline stock control and reduce shrinkage.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Store Manager
L’eggs Hanes Bali Playtex Outlet
Alpine, CA
09.2024 - 06.2025
- Overall store operations
- Visual floor set
- Scheduling
- Labor forecasting
Store Manager
Five Below
San Diego, CA
12.2023 - 09.2024
- Performed overall store operations.
- Coached and developed team of leaders and cashiers.
- Prepared and implemented efficient new store opening procedures.
- Managed payroll and store experience.
Store Manager
Rite Aid
Coronado, CA
12.2021 - 12.2023
- Led team of front end and pharmacy staff.
- Managed overall store operations.
- Controlled payroll through reports.
- Hired, recruited and trained leadership talent in district.
Executive Team Leader - Specialty Sales
Target
Chula Vista, CA
02.2021 - 12.2021
- Lead a team of 50 and four team leaders.
- Coached and lead through store metrics and brand presentation.
- Hired, fired and administered corrective actions for specialty team.
- Sales penetration went 34% and is yellow or green in all operating metrics.
Assistant Manager / Store Manager
Carters, Inc.
Alpine, CA
02.2018 - 02.2021
- Analyzed the business and create/communicate clear action plans that optimize results.
- Maintained policies and procedures and overall store controls including Loss Prevention / safety.
- Coached and maximized abilities of ALL associates.
- Organized Event Planning and executed successfully.
- Hired, Trained new team members and responsible for employee terminations.
Assistant Manager / Store Manager
Lane Bryant
Temecula, CA
08.2012 - 02.2018
- Analyzed the business and create/communicate clear action plans that optimize results.
- Maintained policies and procedures and overall store controls including Loss Prevention / safety.
- Coached and maximized abilities of ALL associates.
- Organized Event Planning and executed successfully.
- Hired, Trained new team members and responsible for employee terminations.
Education
Associates degree - English Literature
Cuyamaca College
El Cajon, CA01.1997
Skills
- Store management/operation
- Front desk experience
- Recruit, hire, and train teams
- Organizational skills
- Phone etiquette
- Merchandising
- Leadership and team management
- Animal handling and care
Timeline
Store Manager
PacSun Clothing
06.2025 - Current
Store Manager
L’eggs Hanes Bali Playtex Outlet
09.2024 - 06.2025
Store Manager
Five Below
12.2023 - 09.2024
Store Manager
Rite Aid
12.2021 - 12.2023
Executive Team Leader - Specialty Sales
Target
02.2021 - 12.2021
Assistant Manager / Store Manager
Carters, Inc.
02.2018 - 02.2021
Assistant Manager / Store Manager
Lane Bryant
08.2012 - 02.2018
Associates degree - English Literature
Cuyamaca College