Jill Cross
Vancouver,BC
Summary
An experienced operations leader with a background in developing and implementing workflows, optimizing logistics, and enhancing production scheduling to drive efficiency.
I am pursuing a position with an organization seeking a dynamic individual, who is goal-oriented, has a proven work ethic, and an excellent track record of working exceptionally well independently and as part of a team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Prefabrication Manager
Houle Electric
02.2019 - 08.2024
- Develop and implement new work flows, SOP’s and work instructions resulting in reducing costs, waste and increasing efficiency
- Manage the daily operations of the manufacturing floor
- Manage order pipeline; coach team in managing multiple orders and deadlines; create effective workflow
- Responsible for the monitoring of the inventory levels to anticipate fluctuating demand
- People Management: responsible for hiring, overseeing and performance managing shop team
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
Project Administrative Assistant
EnCompass Solutions Group
11.2018 - 01.2019
- Contributed to successful project delivery by creating comprehensive meeting minutes and action item lists for prompt followup
- Collaborated with cross-functional teams to ensure seamless coordination of tasks and resources.
- Enhanced project efficiency by maintaining organized documentation and updating project schedules regularly.
Production Scheduler/Office Administrator
AdvanTec Manufacturing Canada
07.2014 - 10.2018
- Establish an effective scheduling plan for tasks to ensure goods will be ready when required
- Monitor the development of goods as they are going through the manufacturing process
- Provide comprehensive administrative and clerical support, including organizing files, creating
spreadsheets, and imaging documents. - Generate reports outlining on time delivery and revenue per man hour used by upper management
- Run an order status meeting to capture RFI’s
Education
Diploma - Accounting Management
Douglas College
New Westminster, BC06.2014
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Problem-Solving
- Decision-Making
- Policies and procedures implementation
- Capacity Planning
- Budgeting
- Purchasing
Certification
- Crestcom Leadership Training
References
AVAILABLE UPON REQUEST
Timeline
Prefabrication Manager
Houle Electric
02.2019 - 08.2024
Project Administrative Assistant
EnCompass Solutions Group
11.2018 - 01.2019
Production Scheduler/Office Administrator
AdvanTec Manufacturing Canada
07.2014 - 10.2018
Diploma - Accounting Management
Douglas College
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