Open To Work
Jilian Omme Tahetun
Miles Nadal Jewish Community Centre
Scarborough,ON
Work Preference
Overview
Detail-oriented administrative professional with over three years of experience in data entry, records management, scheduling, and customer service. Proficient in Microsoft suites with experience handling payments, registrations, reservations, and daily administrative tasks. Organized, reliable, and comfortable managing priorities independently while providing professional and timely support.
03+
Languages
01+
Certification
04+
Years of experience
Work History
12.2025 - Current10 Months
Community Experience Supervisor
Miles Nadal Jewish Community Centre | Toronto, ON
- Developed and maintained accurate Excel schedules, reports, trackers, and payroll records to ensure operational efficiency.
- Coordinate event and program scheduling and communications.
- Supervised and trained team of 15+ employees, monitored work progress, and communicated operational concerns to management.
- Coordinated scheduling and communication for events and programs to enhance participation and engagement.
- Build and maintain Excel schedules, reports, trackers and records, including payroll-related information, with a focus on accuracy.
- Coordinated staff schedules, task assignments, and coverage to maintain smooth program and building operations.
10.2024 - 12.20251 Year 2 Months
Community Service Representative
Miles Nadal Jewish Community Centre (MNJCC) | Toronto, ON
- Entered and verified registrations, payments, memberships, and bookings in Amilia and CRM systems at high-volume centre, ensuring accuracy of customer and financial records.
- Managed room bookings and program schedules while coordinating participant communication and event support on-site.
- Responded to customer inquiries by phone, email, and in person, efficiently routing urgent issues to appropriate departments for prompt resolution.
- Protected client information to ensure privacy.
12.2022 - 01.20241 Year 1 Month
Guest Service Agent
Sea Pearl Beach Resort & Spa | Bangladesh
- Managed hotel reservations, check-ins, check-outs, and guest records in Opera PMS and IDS to ensure seamless guest experiences.
- Handled booking inquiries and time-sensitive guest requests by phone and email, prioritizing guest satisfaction and prompt service.
- Prepared reports and maintained accurate booking and administrative records to support operational efficiency and decision-making.
Education
Post Graduate Diploma | Tourism And Hospitality Operation Management
Fanshawe College | Ontario | 12-2025
Fanshawe College - Ontario
12-2025
BBA | Tourism And Hospitality Management
Daffodil International University | Bangladesh | 02-2022
Daffodil International University - Bangladesh
02-2022
Skills
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Limited Working
Certification
Certified Guest Service Professional (CGSP) | OTEC Service Excellence
Front Desk Representative| CFDR | AHLIE
Timeline
Community Experience Supervisor
Miles Nadal Jewish Community Centre
12.2025 - CurrentRead more
Community Service Representative
Miles Nadal Jewish Community Centre (MNJCC)
10.2024 - 12.2025Read more
Guest Service Agent
Sea Pearl Beach Resort & Spa
12.2022 - 01.2024Read more
Fanshawe College - Post Graduate Diploma , Tourism And Hospitality Operation Management
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Daffodil International University - BBA, Tourism And Hospitality Management
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