SWEETY SAJU
Summary
Experienced social worker specializing in geriatrics, community development, and patient relations within healthcare settings. Proven track record of designing and implementing effective programs for elderly care. Excels in coordinating community-driven initiatives and enhancing the overall patient experience in hospitals. Expertise lies in managing diverse teams, securing necessary resources, and advocating for the rights of vulnerable populations.
Overview
4
4
years of professional experience
Work History
Project Coordinator
MAGICS NGO CEDAC
11.2023 - 11.2024
- Design, plan, and implement projects for elderly people, such as healthcare services, social activities, and financial literacy programs and monitor and evaluate ongoing projects for success and improvement
- Supervise volunteers and staff, delegate tasks, and organize training in elderly care
- Partnerships and Stakeholder Engagement and collaborate with government bodies, healthcare institutions, and NGOs to gather resources
- Build relationships with donors, community leaders, and organizations for sustainability
- Raise awareness about elderly issues and organize outreach events to improve their well-being and advocate for the rights and needs of elderly people at the local or policy level and prepare progress reports and document outcomes for future improvements
Assistant PRO
Smita Memorial Hospital
07.2022 - 11.2023
- Assist patients and families by answering questions, providing information about hospital services, and addressing concerns
- Help navigate hospital procedures, guiding patients through admission, discharge, billing, and medical processes and act as a point of contact for patients who need help understanding their medical treatment or hospital policies
- Act as a liaison between patients and hospital staff, ensuring that patient needs and concerns are communicated effectively and collect patient feedback through surveys, interviews, or informal conversations to assess patient satisfaction
- Collaborate with the patient relations team and hospital management to develop and implement strategies for improving patient experience and assist in organizing and participating in meetings focused on patient care quality, service delivery, and operational efficiency
Community Outreach Coordinator
Jal Jeevan Mission
11.2021 - 06.2022
- Develop project plans with timelines, resource allocation, and cost estimates for water supply systems in rural areas
- Identify areas for mission rollout, ensuring coverage of all rural households and coordinate community engagement strategies to ensure active participation of local residents
- Work with other government initiatives, such as the Swachh Bharat Mission, to integrate water supply projects with sanitation and hygiene programs
- Collect and maintain detailed data on household connections, water quality, and coverage areas
- Prepare reports and performance assessments, including monitoring indicators like progress, water supply coverage, and sustainability metrics
- Organize training and workshops for local staff, community members, and contractors on installing, maintaining, and operating water supply systems and facilitate awareness programs on water conservation, hygiene, and sanitation
Geriatric Social Worker
Bless Retirement Living
04.2021 - 05.2022
- Conduct assessments to evaluate the physical, emotional, social, and financial needs of elderly individuals
- Develop personalized care plans to address the needs of the elderly person, coordinating with family members, healthcare providers, and other support services and monitor the progress of care plans and make adjustments as necessary based on changing circumstances
- Provide emotional support to elderly clients dealing with age-related challenges like isolation, loss, or chronic illness
- Offer counselling for both elderly individuals and their families, addressing issues such as coping with retirement, grief, or adjustment to living in a care facility
- Keep detailed records of assessments, care plans, interactions, and progress reports and continuously monitor the effectiveness of the care plan, adjusting as needed based on regular check-ins or updates from healthcare professionals
Education
Master of Social Work (MSW) -
Bharath Mata School of Social Work
Thrikkakara, Ernakulam04-2020
Bachelors in Commerce (B.COM) - Finance and Taxation
Newman College
Thodupuzha, Idukki03-2018
Skills
- MS Office
- Documentation
- Project Proposals
- Participatory Rural Appraisal
- Case Work
- Group Work
- Community Outreach
- Advocacy
- Rapport Building
Community Service
- Team leader of National Service Scheme (NSS) during college and currently participating in NSS activities.
- Event coordinator of registered Non-Profit Organization: Victoria Titans Arts and Sports Club.
Timeline
Project Coordinator
MAGICS NGO CEDAC
11.2023 - 11.2024
Assistant PRO
Smita Memorial Hospital
07.2022 - 11.2023
Community Outreach Coordinator
Jal Jeevan Mission
11.2021 - 06.2022
Geriatric Social Worker
Bless Retirement Living
04.2021 - 05.2022
Master of Social Work (MSW) -
Bharath Mata School of Social Work
Bachelors in Commerce (B.COM) - Finance and Taxation
Newman College
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