Jijo Jothykumar

• Coordinated warehouse activities to ensure efficient operations and timely load departures.
• Resolved daily issues to maintain smooth logistics for customer deliveries.
• Communicated effectively with Managers, Supervisors, Clerks, and transportation staff to enhance collaboration.
• Audited pallets assembled by staff to ensure accuracy and eliminate errors.
• Managed loading docks for frozen, grocery, and perishable departments using Excel and JDA.
• Oversaw process of release, control, and closure to optimize workflow efficiency.

• Software development experience to assist in development of demonstration and use cases of Iot and visualization lab equipment.
• Enjoys creating effective training materials, documentation and uses cases in support of teaching others how to use and maintain lab equipment.
• Asset tracking and maintenance of mission-critical hardware.

Extracted data from Tableau and created an analysis report for the team.
• Provided technical support to Jio Points in SAP, GRDC, and PIS.
• Initiated and scheduled EDS installation permission and RFR, also generating service NIP.
• Device installation and commissioning (WAN) router (L3), switch (L2), firewall, EGW, and WAN optimizer.
• Push Service NIP, ECR, CSS, AG1, AG2, and EDS.
Testing work order before delivery to the customer.
• Managed the quality assurance program, including on-site evaluations, internal audits, and customer surveys.
Eliminated downtime and maximized revenue by providing top-quality project control.