Jihyeon Seong
Toronto,Canada
Summary
Developed strong customer service and communication skills in high-paced restaurant environment, handling diverse customer needs and resolving conflicts efficiently. Adept in time management and multitasking, ensuring smooth operations and customer satisfaction. Seeking to transition these skills into new field, focusing on delivering high-quality service and fostering positive interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Donggang Makchang, Korea
01.2020 - 03.2020
- Part-timer
- Took customer orders and delivered various side dishes and grilled meat to tables
- Worked efficiently in a fast-paced environment during peak hours
- Maintain cleanliness and hygiene in compliance with health codes.
Academy Instructor
01.2022 - 12.2022
- Part-timer
- Updated skills and training to maintain up-to-date knowledge of courses and teach variety of classes.
- Helped students explore concepts with engaging, learning-focused activities.
Server
Ibis PC Café, Korea
03.2023 - 06.2023
- Part timer
- Greeting guests in a friendly manner
- Advising customers on food choices on the basis of their personal tastes
- Assisted customers with seat assignments, food and drink orders, and general inquiries
Administrative Assistant Intern
Seungju-eup Center, Korea
05.2024 - 10.2024
- Full-timer
- Supported daily administrative tasks including document preparation, data entry, and filing
- Assisted in processing civil service forms and communicating with local residents
Education
Jeonju University
Jeonju, South Korea02-2025
Skills
- Friendly customer service
- Responsible and cheerful personality & Positive mind
- Responsible service
Certification
- Smart Serve’s license, Ontario, Canada (2025)
- Computer’s license, Korea (2025)
Visa Type
Working Holiday Visa (EXP 2027/06/01)
Timeline
Administrative Assistant Intern
Seungju-eup Center, Korea
05.2024 - 10.2024
Server
Ibis PC Café, Korea
03.2023 - 06.2023
Academy Instructor
01.2022 - 12.2022
Server
Donggang Makchang, Korea
01.2020 - 03.2020
Jeonju University
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