Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
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Jigyansha Mishra

scarborough,ON

Summary

I am a customer-focused professional with over three years of experience in customer service, front-line operations, and administrative support. Skilled in handling high-volume interactions, data entry, and problem resolution, I bring strong communication, organizational, and time management abilities. My background in hospitality, front desk reception, and operational coordination has prepared me to deliver efficient, accurate, and professional service in fast-paced environments. I am eager to contribute to the Reimagined Parking team by ensuring smooth operations, positive customer experiences, and precise transaction handling.

Overview

2
2
years of professional experience

Work History

Employee

Shelby
Toronto, Ontario
07.2023 - Current
  • Provide high-quality customer service in a fast-paced restaurant environment, handling multiple orders and resolving issues promptly.
  • Maintain accuracy in payment processing and order fulfillment while ensuring a positive guest experience.
  • Collaborate with team members to meet service standards and adapt to changing customer flow.

Front Desk Receptionist

Acrylic depot
Etobicoke, Ontario
01.2025 - 07.2025
  • Greeted and assisted walk-in customers, managing inquiries and directing them to appropriate departments.
  • Handled incoming calls, scheduled appointments, and processed transactions with accuracy.
  • Maintained organized records and supported operational workflows for smooth daily business functions.

Product Bidder

York university
Toronto, Ontario
01.2024 - 04.2024
  • Managed procurement bids by coordinating with vendors, preparing documents, and meeting strict deadlines.
  • Entered and maintained accurate data using Microsoft Excel and Word.
  • Provided prompt communication and support to internal departments during the bidding process.

Education

Game And Interactive Media Design

Centennial College of Applied Arts And Technology
Scarborough
12-2024

Skills

  • Customer Service & Support
  • Data Entry (40 WPM) & CRM Systems
  • Microsoft Office (Word, Excel, PowerPoint)
  • Call Handling & Email Correspondence
  • Conflict Resolution & Problem Solving
  • Payment Processing & Account Maintenance
  • Multitasking & Prioritization
  • Team Collaboration & Independent Work

ADDITIONAL INFORMATION

  • Legally authorized to work in Canada.
  • Flexible and adaptable to varying shifts and operational needs.
  • Typing speed: 40+ WPM with high accuracy.

Timeline

Front Desk Receptionist

Acrylic depot
01.2025 - 07.2025

Product Bidder

York university
01.2024 - 04.2024

Employee

Shelby
07.2023 - Current

Game And Interactive Media Design

Centennial College of Applied Arts And Technology

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Jigyansha Mishra