Jignesh Patel
Kitchener,Canada
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
IT Systems Administrator: Co-op
Well.ca
04.2024 - 01.2025
- Independently managed and resolved technical issues, demonstrating strong problem-solving skills and collaboration with team members to ensure seamless operations
- Utilized a shared task tracking system to prioritize and address issues efficiently, ensuring minimal disruption to business operations
- Configured end-user devices, including Android, Windows, and Apple clients, ensuring smooth functioning of systems and applications
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
Team Member (Part time)
Tim Hortons
11.2021 - 04.2024
- Managed cash register operations, product inventory, and upheld store standards, contributing to a positive team atmosphere
- Leveraged communication and interpersonal skills to build rapport with customers, enhancing their overall experience
Database Support Technician: Co-op
Lunenfeld Tanenbaum Research Institute
06.2023 - 12.2023
- Acquired proficiency in various database tools and executed various troubleshooting tasks within it
- Implemented rigorous data integrity checks and maintained data consistency, ensuring the highest level of accuracy within the database
- Designed and implemented quality improvement intake form by using various efficient UX heuristics
- Build an efficient web page for users by using web development skills
Education
Bachelor - Computer Science
Conestoga College
Waterloo, ON09-2025
Skills
- Research Skills
- Coding & Programming
- Time Management
- Customer Service
- Sales & Transactions
- Team Collaboration
- Leadership
- Communication
- Networking
- Problem-Solving
- Creative Thinking
- Project Coordination
- Data Analysis
- Quality Assurance
- Customer service
- Teamwork and collaboration
Timeline
IT Systems Administrator: Co-op
Well.ca
04.2024 - 01.2025
Database Support Technician: Co-op
Lunenfeld Tanenbaum Research Institute
06.2023 - 12.2023
Team Member (Part time)
Tim Hortons
11.2021 - 04.2024
Bachelor - Computer Science
Conestoga College
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