Experienced in comprehensive business management, including strategic, operational, and financial planning, as well as policy development and performance evaluation. Skilled in marketing, with a focus on brand development and promotional campaigns to drive customer acquisition and market share. Proficient in procurement and cost analysis, alongside expertise in retail, B2B, and e-commerce sales strategies. Adept in project analysis, overseeing all phases from initiation to evaluation. Experienced in manufacturing and operations, including production planning and quality control, as well as supply chain management and logistics. Strong background in finance, budgeting, and tax planning, complemented by administrative skills in support, communication, and office management.
Overview
34
34
years of professional experience
Work History
Retail Store Manager
Leva Sleep
06.2024 - Current
Oversee Daily Operations: Ensure smooth store functioning and address operational issues.
Manage Staff: Recruit, train, schedule, and lead store employees.
Customer Service: Maintain high levels of customer satisfaction by resolving issues and improving the shopping experience.
Sales and Profitability: Achieve sales targets through effective sales strategies and monitor store performance.
Inventory Management: Maintain optimal inventory levels, manage stock, and coordinate with suppliers.
Budgeting and Expense Control: Manage store budget, control expenses, and optimize profitability.
Compliance and Safety: Ensure adherence to company policies, safety guidelines, and legal requirements.
Visual Merchandising: Maintain store appearance and implement merchandising standards to attract customers.
Retail Store Manager
Your Dollar Store with More
08.2016 - 11.2023
7+ Years in Retail Management: Proven track record of maintaining profitable retail operations.
Procurement Expertise: Skilled in ordering a wide range of products, including party supplies, toys, hardware, electronics, and seasonal items.
Seasonal Ordering: Specializes in inventory planning for key events like Christmas, Halloween, Easter, and Canada Day.
Store Operations: Oversees daily operations, focusing on inventory management and staff scheduling.
Administrative Skills: Experienced in finance, QuickBooks Payroll, and overall administration.
Merchandising: Proficient in creating eye-catching window and floor displays.
Marketing and Advertising: Develops strategies to promote business growth effectively.
Senior Sales Manager
The Brick
12.2012 - 04.2016
Furniture Sales Specialist: Skilled in selling sofas, beds, dining sets, mattresses, appliances, and electronics.
Product Presentation: Proficient in showcasing product features and explaining warranty benefits and payment plans to customers.
Sales Tracking: Diligently manages the sales book, tracks customer orders, and ensures timely deliveries.
Customer Satisfaction: Monitors stock and P.O. status to meet delivery schedules and maintain satisfaction.
Top Sales Achievements: Held top sales position in-store for over a year; ranked 12th nationally in Canada in early 2013 and consistently in the top five in-store.
Project Manager / Business Planner
Akash Steel Crafts Pvt. Ltd.
01.2009 - 01.2012
Team Leadership: Led a team of 70 associates, including senior managers, project consultants, and third-party inspection agencies.
International Collaboration: Worked closely with heads of international engineering companies on ongoing and future projects.
Strategic Business Planning: Collaborated with the MD & CEO to create business strategies to improve profitability and reduce ROI through time study analysis.
Operational System Development: Developed user-friendly systems on the SAP platform for efficient report generation.
Tender Management: Managed private and government tenders by analyzing project cost structures and financial viability.
Financial Management: Formulated fiscal policies to meet GP/NP goals, controlled credit/cash flow, and secured additional funding.
Supplier and Contractor Management: Nominated suppliers and appointed contractors for procuring materials and managing production timelines.
Product Development & R&D: Collaborated with R&D to develop and upgrade products using the latest technologies.
Quality & Safety Improvements: Restructured quality parameters with the QA team and revamped safety measures to achieve zero injuries during audits.
Successful Project Delivery: Completed three major projects worth US $1.2 billion, including an express roadway, bridge, and hill city.
Ongoing Projects: Managed five projects worth US $2 billion, including oil extraction plants, heat exchangers, and sugar industry systems.
Senior Manager - Marketing & Operations
Choksey Chemicals Pvt. Ltd.
01.2008 - 01.2009
Factory Operations, Production & Inventory:
Production Planning: Develop daily/weekly shift-wise production schedules based on work orders.
Manpower Allocation: Plan and allocate labor to meet production goals.
Resource Management: Ensure optimal use of semi-finished products and return materials, with QA approval.
Inventory Checks: Monitor raw materials and packaging materials, ensure timely procurement for shortages.
Finished Goods Movement: Supervise packing and transfer of finished goods to Bonded Storeroom (BSR).
Audit & Stock Management: Conduct monthly, quarterly, and annual physical audits of finished goods and raw materials.
Dispatch Planning: Coordinate with logistics for timely dispatch of goods.
ISO Compliance: Ensure production records meet ISO standards and manage successful factory audits.
Maintenance Management: Review maintenance reports, oversee machine upkeep, and manage procurement for new equipment.
Export & Import: Handle export of finished goods and manage sourcing/importing of raw materials globally.
Procurement: Oversee procurement of new capital equipment for plant semi-automation.
Leave Management: Sanction leave and manage employee probation and appraisals.
Financial Management: Approve petty cash, clear monthly dues, and manage supplier and client accounts.
Government Liaison: Handle relationships with local authorities, including MIDC, Excise, Police, and other government bodies.
Staff Welfare: Ensure safety and welfare measures for staff and workers.
ISO & Audits: Successfully complete ISO 9001:2000 audits and other factory audits.
Budgeting: Prepare and present annual/monthly budgets for projects and operational needs.
India Head - Marketing, Operations & Finance
Trendsetters (HK) Ltd.
01.2007 - 01.2008
International Trade Fair Participation: Create garment samples for seasonal showcases and present collections to potential buyers, sourcing new global buyers and agents.
Buyer Engagement: Initiate business with buyers by presenting manufacturing facilities and apparel range and assess buyer credentials.
Financial Management & Negotiations: Study and manage various payment terms like L/C, DP, DA, and negotiate with banks for financing options (overdraft, cash credit, etc.), including interest rates and collateral.
Export Documentation: Oversee export document handling and registration with government bodies and export associations like AEPC, ECGC, and RBI.
Cost Analysis & Reporting: Prepare detailed cost analysis for each shipment, generate comparative reports, and assess profit by buyer, product, and fabric.
Inventory & Store Management: Monitor inventory to minimize wastage, track imports and work orders, and maintain records of financial transactions, including labor, operational costs, and debts.
Financial Planning: Prepare monthly cost reports, manage orders in the pipeline, and estimate funding needs for the company.
Order & Cost Review: Screen quotes and ensure cost sheets are reviewed before accepting orders and issuing fabric/trims orders to suppliers.
Sr. Manager - International Marketing, Operations & Finance
Jai Jamna International
01.2004 - 01.2007
Trade Fair Participation & Marketing:
Trade Fair Preparation: Organize everything from sampling to booth beautification for national apparel trade fairs.
Feedback & Analysis: Gather feedback and compare annual responses to promotional and marketing activities.
Support for MD: Assist MD with client visits and international marketing tours.
Order Procurement: Secure orders from domestic buying agents and international buyers, managing orders from sample approval to final shipment.
Operations & Cost Management:
Production Efficiency: Maximize the utility of manpower and machines, performing time studies to compare man-hours against output.
Inventory & Audit: Implement FIFO/LIFO inventory systems and manage physical and accounts audits of stores.
Asset Management: Evaluate assets, calculate depreciation, and arrange for machine purchases, repairs, or replacements.
Financial Management:
Payroll & Labor Management: Oversee payroll preparation, check entries, and finalize contract rates in compliance with labor laws.
Inspection Coordination: Handle buyer inspections and liaise with third-party agencies like SGS and ATS.
Shipping & Documentation: Coordinate with C&F agents, finalize terms, arrange funding for shipments, and calculate duties and freights.
Import & Export Operations:
Import Duty Management: Calculate and arrange funding for import duties, warehousing, and factoring for imported materials.
Shipment Funding: Manage CNF/CIF shipments and organize funding for import-related costs.
Strategic Financial Planning:
Business Plan Development: Prepare a business plan with financial projections, identify funding needs, and manage contingency funds.
Growth-Oriented Finance: Implement a finance model based on actual growth, with strategic planning for asset mobilization and capital investments.
Crisis Management: Create a crisis management system and allocate funds for emergencies.
Sourcing & Cost Targets: Plan funding for sourcing materials, aiming to optimize costs and profit margins.
Financial Audits & Cost Control:
Cost Audits: Audit supplier invoices, production costs, and shipments to ensure financial accuracy at each production stage.
Working Capital Management: Arrange for short-term and long-term working capital, focusing on cost reduction and maximizing profits.
Maintenance Cost Control: Implement measures to control and lower maintenance expenditures.
National Manager – Administration & Finance
Confederation of Indian Apparel Exporters
01.2001 - 01.2004
Correspondence & Government Relations:
Liaison with Government Bodies: Communicate effectively with ministries and trade associations, including the Ministry of Textiles, Finance Ministry, Custom Dept., DGFT, AEPC, and Consul Generals on matters such as quota policies, fiscal policies, tax matters, and duty drawbacks for apparel exporters.
Organizing Seminars: Conduct business seminars nationwide, inviting experts to discuss finance-related issues and facilitating open-house seminars and international meets with financial delegations from countries like the US, China, Germany, and France.
Financial Planning & Budgeting:
Budget Preparation: Develop and propose budgets for upcoming events, including seminars, trade fairs, fashion shows, and annual awards, while maintaining financial records and tracking income and expenses.
Projected Cost Reports: Prepare cost projections for each event and compare them with actual costs, conducting cost analyses to evaluate event outcomes.
Tax-Saving Strategy: Frame tax-saving modules to maximize fund-raising, savings, and tax benefits related to event organization.
Event Finance Management:
Pre- and Post-Event Budgeting: Plan event budgets ahead of time, and review finances after the event to ensure costs are within projected limits.
Fund Management: Secure event funds through reserves, bank accounts, fixed deposits, sponsors, and banks, and manage service taxes, entertainment taxes, and income taxes.
Sponsor and Vendor Relations: Negotiate financial terms with sponsors, co-sponsors, venue providers, booth builders, and other vendors, ensuring clarity on terms and conditions.
Financial Operations & Audits:
Finance Auditing: Accumulate and audit financial data related to events, ensuring all expenses are accounted for and align with projected budgets.
Souvenir Accounting: Handle souvenir accounting, from collecting advertisements to final printing.
Award Financial Checks: Conduct thorough financial checks for apparel export figures and documents submitted for awards, ensuring compliance with the awards criteria.
Strategic Finance & Resolution Management:
Formulate Financial Modules: Manage financial transactions for international events, designing auto-performing accounting systems to generate reports.
Regulatory Compliance: Negotiate with government departments for NOCs, licenses, and permissions required for events, ensuring compliance with regulations.
Annual Financial Reports: Prepare and present monthly and yearly finance projections, passing resolutions related to finance and keeping track of financial progress.
Senior Manager – Marketing & Finance
Jalaram Synthetics
01.1996 - 01.2001
Agency Contracts & Financial Negotiations: Created MOUs with principals for C&F, distributorships, and sub-agents; negotiated terms and handled statutory financial submissions (excise, sales tax, income tax, TDS certificates, etc.).
Import & Financial Operations: Managed financial transactions for importing synthetic rubber and chemicals; opened L/Cs, managed credit limits, and handled high seas sales and import duties.
Supply Chain & Warehousing: Designed financial systems for supply chain management; evaluated cost-reduction in storing and distributing goods.
Financial Risk & Control: Developed mechanisms to minimize financial risk, managed working capital, and monitored operating expenditures.
Strategic Financial Planning: Facilitated business development and monitored financial performance; calculated ROI and researched diversified business avenues.
Cost Management & Pricing: Conducted comparative cost studies, managed sales pricing, and revised pricing based on government tax structures and customer appraisal.
Financial Reporting & Accounting: Managed financial accounting systems, generated accurate reports, and handled budgets; supervised staff expenses and salaries.
International Finance & Banking: Developed financial systems for banking transactions with export clients and multinational organizations; minimized risks and losses.
Negotiations & Labor Management: Negotiated finance terms with various stakeholders; managed labor rates and work hours vs. output and ensured compliance with labor laws.
Funding & Financial Growth: Developed relationships with funding sources, initiated projects, and strengthened funding to meet financial goals for business growth.
MIS & Financial Transparency: Maintained transparent financial systems with management information systems (MIS), ensuring smooth financial operations.
Marketing & Sales Finance: Supported marketing campaigns and customer support, allocated funds for sales conferences, and implemented new discount structures.
Project Costing & Investment Planning: Analyzed quotations from suppliers, prepared capital investment sheets, and ensured financial approval from bankers.
Assistant Manager – Purchase & Finance
Hindustan Development Corp. Ltd.
01.1995 - 01.1996
Managed BOM posting and supplier ledger payments, ensuring accurate financial tracking and timely authorization.
Conducted daily stock reconciliation and maintained inventory levels to meet monthly targets.
Led financial planning, preparing balance sheets, monthly projections, and asset depreciation reports.
Optimized working capital by securing higher credit limits and loans from banks and analyzed cost reports for ongoing and upcoming projects.
Negotiated payment terms with suppliers and allocated funds for capital goods and raw material purchases.
Coordinated logistics funding, including freight and insurance, ensuring smooth operations and uninterrupted supply chain.
Ledger and Accounts Management: Maintained ledgers for debtors and creditors, posting sales and purchase invoices based on goods inward and delivery orders. Prepared monthly, quarterly, and yearly statements of receivables and payables, and sent payment reminders to debtors.
Financial Planning & Projections: Developed monthly finance schedules based on bank balances, set collection targets for sales teams, and submitted stock valuation, sales figures, and projected balance sheets to the bank for overdraft facility continuation.
Reporting & Analysis: Prepared daily bank and cash balance statements, profit & loss accounts, and annual balance sheets. Controlled deviations and cleared audits.
Document Management: Maintained a structured filing system for financial documents, ensuring timely and accurate records.
Financial Correspondence: Managed correspondence with principals, customers, and banks, and ensured compliance with excise records and duties. Monitored changes in taxation and duties and adjusted the price list accordingly.
Collaboration & Compliance: Compiled monthly financial data from the purchase and sales teams and ensured it was shared with relevant departments.
Education
Bachelor of Commerce -
Mumbai University
01.1990
Diploma - Business Management & Correspondence
Production Planning & Inventory Control
Skills
Business Management: Strategic, operational, and financial planning; policy and systems development; implementation and oversight; performance evaluation; coordination; communication; monitoring and control; adaptation and continuous improvement
Marketing: Brand development, advertising and promotional campaigns, customer acquisition and increase market share
Procurement: Indentation, procurement, sourcing, cost analysis, and purchasing
Sales: Retail, B2B, and B2C sales strategies; online and e-commerce sales management; consultation and channel management