Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JIGNA TRIVEDI

DUBAI,U.A.E

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

5
5
years of professional experience

Work History

Receptionist

REVIVE PHYSIO CARE
01.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.

Customer Service Representative

COSTCO
01.2021 - 12.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

CASHIER

WALMART
10.2018 - 04.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Science - BACHELOR OF PHYSIOTHERAPY

CHAROTAR UNIVERSITY
CHANGA
07.2016

Skills

  • Business Correspondence
  • Document Control
  • Expense Reporting
  • Security Awareness
  • Multi-Line Telephone Systems
  • Customer and Client Relations
  • Telephone Skills
  • Verbal and Written Communication

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Receptionist

REVIVE PHYSIO CARE
01.2022 - Current

Customer Service Representative

COSTCO
01.2021 - 12.2021

CASHIER

WALMART
10.2018 - 04.2020

Bachelor of Science - BACHELOR OF PHYSIOTHERAPY

CHAROTAR UNIVERSITY

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