Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Jigdrel Ngawang

Sault Ste. Marie,ON

Summary

  • Lead cook over looking busy line on busy days and making sure all professional standards are met .
  • Experienced in delivering customer service and administrative excellence, including clerical support and public interaction.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Responsible waiter offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Cook

The Water Tower In.
10.2023 - Current
  • Took over line positions in event of emergency.
  • Supervised line cooks to monitor food safety and order accuracy.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.

Assistant Supervisor

Dollarama Store
02.2023 - 09.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

First Line Cook

Sangay Choden
07.2022 - 11.2022
  • Enforced health and safety regulations, optimizing adherence to quality standards.
  • Assembled and served dishes consistently with commitment to flavors and quality presentation.
  • Minimized waste via effective planning, forecasting and stock control.
  • Followed food production and handling guidelines.
  • Addressed customer needs and dietary restrictions, adjusting dishes to maintain satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Waiter

Dorji Dyenka
01.2021 - 09.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Informed customers about daily and seasonal specials.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Diploma - Culinary Management

Sault College
Sault Ste. Marie, ON
04.2024

Bachelor of Arts - English Studies Program

Royal Thimphu College
Thimphu
06.2022

High School Diploma -

Wangchuk School of Hospitality And Tourism
Bhutan
06.2018

Skills

  • Food Safety Measures
  • Sanitization Protocols
  • Chef Support
  • Heavy Lifting
  • Machinery Upkeep
  • Proper Storage Procedures
  • Dedicated Work Ethic
  • Cleaning and Sanitation
  • Waste and Recycling Management
  • Hospitality Management
  • Guest Satisfaction

Certification

Food Handler Certificate

Smart serve

Additional Information

Monday 6am-2pm

Tuesday 6am- 2pm

Wednesday 6am -2pm

Thursday 6am-2pm

Friday 6am-2pm

weekends 6am-2pm

Timeline

Lead Cook

The Water Tower In.
10.2023 - Current

Assistant Supervisor

Dollarama Store
02.2023 - 09.2023

First Line Cook

Sangay Choden
07.2022 - 11.2022

Waiter

Dorji Dyenka
01.2021 - 09.2021

Diploma - Culinary Management

Sault College

Bachelor of Arts - English Studies Program

Royal Thimphu College

High School Diploma -

Wangchuk School of Hospitality And Tourism

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Jigdrel Ngawang