Jigarkumar Leuva
Halifax,CANADA
Summary
Client service manager with retail experience and managed client retention projects.
Overview
8
8
years of professional experience
Work History
Sales Representative
Circle K
Ireland
06.2016 - 05.2018
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Manager
Swastik Enterprise
India
09.2018 - 05.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Sales Associate
Walmart
Novascotia
08.2023 - Current
- Stock maintenance & stock merchandising for the store
- Role – uploading stocks as FIFO method
- Assisting customers in daily operations & cross selling Walmart Credit cards
- Till opening and tagging stocks as per appropriate offers
- Cash dispensing to vault for further deposit.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Business -
Dorset College Dublin
Dublin, Ireland01.2018
Bechelor Of Engineering - Electronics And Communication
LJIET
India04.2014
Skills
- Appointment Scheduling
- Customer Support
- Regulatory Compliance
- Team Collaboration
- Employee Management
- Customer Complaint Resolution
- Inventory Control
- Stock Replenishment
Languages
English Proficient
Full Professional
Gujarati Proficient
Timeline
Sales Associate
Walmart
08.2023 - Current
Sales Manager
Swastik Enterprise
09.2018 - 05.2023
Sales Representative
Circle K
06.2016 - 05.2018
Bachelor of Business -
Dorset College Dublin
Bechelor Of Engineering - Electronics And Communication
LJIET